Quality Coordinator (Hybrid) - Elevate Legal Practice Ops

LEAP is seeking a Quality Coordinator for its Battersea-based operations in London. This permanent, hybrid role involves owning complaints, investigations, and churn reduction within the quality team, working closely with Sales, Renewals, product leads, and senior leadership to monitor service trends and regulatory changes.

We value graduates with a Law background, strong communication, and a proactive, detail oriented mindset.