Quality Assurance Manager

We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Manager. Reporting to the Technical Manager you will be have direct responsibility for food safety and quality standards.

You will be part of an effective QA team that is heavily involved with day-to-day factory floor operations for low risk manufacturing, ensuring high standards are maintained and current site systems are challenged and developed.

You will be expected to build strong relationships across the site and work closely with technical teams within the region.

We can offer you:

Management Bonus Scheme which is worth up to 10% of your salary

Pension scheme with employer contributions up to 7%

Colleague discount, up to 50% off our own-produced products

Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

The opportunity to purchase additional annual leave twice a year

Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

Private Medical Insurance which is free for you and subsided for your dependants

Income Protection should you become unable to work due to long-term sickness

Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

Career progression and learning and development opportunities

A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

This is a full-time role, however flexibility in this will be considered

We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role

The base location for role isGreggs Balliol Park, Newcastle upon Tyne

Working closely with the site teams, the role is responsible for:

Directing a team of Quality Assurance Technicians

Working with production, engineering, and hygiene teams to ensure the highest standards of food safety, quality and legality are maintained

Steering the annual site BRCGS audit and ensuring the site works to the requirements of the BRCGS Food standard, always

Leading the HACCP team, ensuring full implementation of the HACCP plan and prerequisites

Managing the sites allergen management and risk assessment process

Facilitating product recalls and withdrawals

Managing the sites document control systems

Providing management reports on levels of performance for KPI data

Assisting with the completion of internal audits and inspections

Managing non-conformances and corrective & preventative actions

We are looking for individuals who aredriven, and can demonstrate:

ADegree level education in a Food Science based subject

Experience of allergen management essential>

HACCP Level 3 and Food Safety Level 4 qualifications

The role will involve occasional travel to other sites; therefore, flexibility and a full clean driving licence is essential

Practical knowledge of the BRCGS Food Standard and Quality Management Systems

Internal audit qualification and experience auditing against the BRCGS food standard

Proven experience of leadership, decision making and team management

A result focussed approach with excellent communication skills and the ability to influence others

Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

Are supportive of an inclusive culture - recognising and valuing that difference is good

Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

• Salary Circa £42,000 per annum, depending on experience
• Frequency Annual
• Job Reference greggs/TP 54024
• Contract Type Permanent
• Contract Details Monday to Friday, however some flexibility may be required depending on business needs
• Contract Hours Full time
• Closing Date 22 February, 2026
• Job Category Head Office
• Business Unit Corporate
• Location Newcastle upon Tyne, United Kingdom