Quality Assurance and Enhancement (QAE) Officer - Academic QAE
Posted 7 days 9 hours ago by Griffith College Dublin
Permanent
Full Time
Academic Jobs
Dublin, Dublin, Ireland
Job Description
Job Title: Quality Assurance and Enhancement (QAE) Officer - Academic QAE
Reporting to: Head of Quality Assurance and Enhancement
Location: Griffith College - Any campus - Dublin, Cork or Limerick
Job Type: Full-Time / Permanent
Job Summary Griffith College's Quality Assurance and Enhancement (QAE) Department plays a key role in supporting and enhancing the quality of the College's academic programmes. QAED works with programme teams across all of the faculties, support departments and collaborative partners to ensure programmes and practices meet accreditation body requirements and continue to evolve in line with best practice in higher education.
QAED facilitates enhancement through competent, knowledgeable and professional support, reflecting the College's core values of academic excellence, learner centredness, and career focused programmes, in a friendly, inclusive environment. QAED manages and oversees QAE processes, including (re)validation, programme approval, periodic review, annual evaluation, monitoring and modification. The team also maintains academic policies and procedures, liaises with collaborative partners and professional statutory and regulatory bodies (PSRBs), supports protection for enrolled learners, and engages with internal and external quality audit and review.
The Quality Assurance and Enhancement (QAE) Officer - Academic QAE contributes to the development and implementation of QAE academic policies, procedures and related reporting. Working with academic and professional colleagues, the QAE Officer will develop/apply expertise in QQI-related compliance and regulatory frameworks to support the design, enhancement, assurance and reporting of academic and learner centred processes and policies that reflect emerging trends in higher education, while meeting institutional and national quality standards.
This role offers an opportunity to take on responsibility, working autonomously and with colleagues, to provide clear direction and guidance on QAE requirements and procedures. It also allows the individual to support, lead and manage projects on behalf of QAED, and work with teams to maintain the College's reputation for academic excellence and student success.
Job Responsibilities
Candidate Profile - Requirements and Likely Attributes Requirements (All)
Founded in 1974, Griffith College is Ireland's largest independent third-level institution, with a community of over 8,000 students across its campuses. The College delivers a broad range of undergraduate, postgraduate and professional programmes across disciplines including business, law, computing, journalism, design and pharmaceutical science.
What sets Griffith apart is not only its commitment to high-quality education, but the culture that underpins it. Staff regularly speak about the strength of the relationships they build here, the trust
between colleagues, the willingness to support one another, and the opportunity to contribute to an organisation that has meaningful impact on students from Ireland and internationally, working alongside people who genuinely care about what they do and who they work with.
Our Vision "To be recognised among the leading, innovative and socially enterprising of Ireland's universities"
Why work for Griffith College?
Reporting to: Head of Quality Assurance and Enhancement
Location: Griffith College - Any campus - Dublin, Cork or Limerick
Job Type: Full-Time / Permanent
Job Summary Griffith College's Quality Assurance and Enhancement (QAE) Department plays a key role in supporting and enhancing the quality of the College's academic programmes. QAED works with programme teams across all of the faculties, support departments and collaborative partners to ensure programmes and practices meet accreditation body requirements and continue to evolve in line with best practice in higher education.
QAED facilitates enhancement through competent, knowledgeable and professional support, reflecting the College's core values of academic excellence, learner centredness, and career focused programmes, in a friendly, inclusive environment. QAED manages and oversees QAE processes, including (re)validation, programme approval, periodic review, annual evaluation, monitoring and modification. The team also maintains academic policies and procedures, liaises with collaborative partners and professional statutory and regulatory bodies (PSRBs), supports protection for enrolled learners, and engages with internal and external quality audit and review.
The Quality Assurance and Enhancement (QAE) Officer - Academic QAE contributes to the development and implementation of QAE academic policies, procedures and related reporting. Working with academic and professional colleagues, the QAE Officer will develop/apply expertise in QQI-related compliance and regulatory frameworks to support the design, enhancement, assurance and reporting of academic and learner centred processes and policies that reflect emerging trends in higher education, while meeting institutional and national quality standards.
This role offers an opportunity to take on responsibility, working autonomously and with colleagues, to provide clear direction and guidance on QAE requirements and procedures. It also allows the individual to support, lead and manage projects on behalf of QAED, and work with teams to maintain the College's reputation for academic excellence and student success.
Job Responsibilities
- Support academic managers and programme teams on programme development, management and administrative issues.
- Support the development and implementation of the College's quality assurance and enhancement policies and procedures in association with the College's QAED team.
- Edit and finalise documentation to comply with QAE practices, and to meet institutional and QQI standards.
- Support academic/administrative staff in relation to the development of College publications - e.g. student handbooks, lecturer handbooks, academic calendars, programme related documentation, etc.
- Support implementation of academic processes managed through the QAE Department - e.g. protection for enrolled learners (PEL), appeals, complaints, etc.
- Support the research and preparation of reports and related information for communication to external validating and accreditation agencies, for example in respect of internal reviews, institutional reviews, quality reviews and audits, etc.
- Support the College's internal and external reviews by quality assurance agencies (e.g. institutional (CINNTE) reviews, curricular reviews, application for delegated authority, the international education mark (IEM)/TrustEd, etc.)
- Collaborate with programme directors and other college personnel in the completion of programme documentation for consideration by external agencies.
- Support other aspects of academic development and management, and quality assurance and enhancement, as required.
- Prepare and maintain relevant records, reports and files in accordance with agreed procedures.
- Membership and participating in college committees and working groups (including sectoral forums, symposiums, and conferences) as relevant to the role, and current projects.
- Undertake other related duties that support academic development and quality assurance and enhancement.
- Comply with college policies and procedures in relation to health and safety and data protection regulations.
- Any other duties that fall within the employee's capabilities.
Candidate Profile - Requirements and Likely Attributes Requirements (All)
- Previous experience of implementing/managing quality assurance procedures in higher education.
- Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas.
- Professional, respectful and welcoming in all their interactions, supporting diversity and inclusion.
- Proven report writing capabilities to meet the expectations of audiences within higher education external agencies, both nationally and internationally.
- Enjoys paying attention to detail and producing written work to exacting standards and provides guidance to others in this regard.
- Strong work ethic and commitment to delivering on goals and timelines, once agreed.
- Works well on their own - taking initiative and working independently as appropriate, to meet project deadlines.
- Works well as part of a team or multiple teams, building and maintaining constructive relationships, and meeting and supporting others to meet shared deadlines.
- Deals with all information relating to activities undertaken, and information received, in the strictest confidence.
- Ability and confidence to contribute to ongoing enhancement and improvements.
- Flexible, agile and innovative.
- Welcomes and supports change as a key enabler of ongoing quality improvements.
- Excellent customer service, attention to detail, interpersonal, communications and time management skills.
- Excellent command of English and can write fluently for and present to different target audiences to communicate complex information in an effective, concise and tactful manner.
- Strong existing IT skills, with proficiency and competence in appropriate office software and database systems, with an enthusiasm, ease and adaptability in integrating new technologies, work practices and skills, as required.
- Values their own academic qualifications and respects the importance and reputation of the college's qualifications for learners, employers and everyone involved in their development and delivery.
- Previous experience in "high stakes" administration requiring clarity and accuracy.
- Previous administration experience in higher or further education.
- Hold a third-level qualification, at level 9 / master's level (or equivalent experience).
- Previous experience as a lecturer / tutor in tertiary education.
- Legally entitled to work full time for any employer in Ireland.
Founded in 1974, Griffith College is Ireland's largest independent third-level institution, with a community of over 8,000 students across its campuses. The College delivers a broad range of undergraduate, postgraduate and professional programmes across disciplines including business, law, computing, journalism, design and pharmaceutical science.
What sets Griffith apart is not only its commitment to high-quality education, but the culture that underpins it. Staff regularly speak about the strength of the relationships they build here, the trust
between colleagues, the willingness to support one another, and the opportunity to contribute to an organisation that has meaningful impact on students from Ireland and internationally, working alongside people who genuinely care about what they do and who they work with.
Our Vision "To be recognised among the leading, innovative and socially enterprising of Ireland's universities"
Why work for Griffith College?
- Competitive salary package
- Access to the College's pension scheme
- Access to healthcare plans for employees and their families
- Enhanced maternity leave pay
- Flexible working arrangements in line with the College's remote working policy
- Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level
- Subsidised College programmes to support career development and upskilling.
- Opportunities for staff mobility through Erasmus+ and other international mobility programmes
- Mental Health and Wellbeing support available
- Availability of green space on campus, accessible to staff for sports and recreational activities
- Cycle to Work scheme
- Vibrant, multidisciplinary and multicultural learning environment
- Inclusive and diverse community
- Innovative and agile place to work
- Welcoming environment committed to both learner and staff development
- Staff discounts and offers from a wide range of retailers and service providers
- Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms
- Year-round staff social and wellbeing events, including BBQs, coffee mornings . click apply for full job details