Quality and Safety Administrator

Main area Administration Grade Band 3 Contract Permanent: Monday - Friday 9am-5pm hybrid working Hours Full time - 37.5 hours per week (Hybrid Monday-Friday with Tuesdays in Wakefield HQ) Job ref 174-Q&SA-180826

Site Yorkshire Ambulance Service NHS Trust Town Wakefield Salary £25,760 - £27,476 Per annum Salary period Yearly Closing 30/08/:59 Interview date 16/09/2026

Job overview

Are you passionate about safeguarding children and adults at risk and have the commitment to working in a fast paced, forward thinking, dedicated team? If the answer to this is 'yes', then we've an exciting opportunity waiting for you.

We are currently seeking a full time administrator on a permanent contract.

The post supports the safeguarding team, which is part of the wider Clinical Quality Directorate.

The base for this role is the Trust HQ at Springhill, Wakefield but the team are hybrid working- both at Trust HQ or remote working from home. The ability to utilise online electronic systems such as Microsoft Teams is essential to support ongoing remote working.

T he successful candidate will need to be a team player who is adaptable, self-motivated, and innovative.

The working hours of the safeguarding team are Monday-Friday 9-5pm.

Main duties of the job

The successful applicant will work alongside the current administrators and other team members for safeguarding to provide administrative support in all aspects of their role, including:

• management of safeguarding concerns and enquiries internally and externally using Datix and ambulance data systems to collect information and prepare for clinician review.
• directly supporting the Head of Safeguarding with administrative support.

The role will support

• Data gathering and analysis to support quality practice.
• Support the dissemination of learning and training.
• Using excellent communication skills to build strong effective relationships with all internal and external partners.
• Contribute to the audits and support compliance with statutory and regulatory requirements.
• Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives through effective time management.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,000 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

Detailed job description and main responsibilities

We are seeking a highly motivated, knowledgeable, and enthusiastic individuals who will:

• Support the management of safeguarding enquiries internally and externally using Datix and ambulance data systems to collect information and prepare for clinician review.
• Data gathering and analysis to support quality practice.
• Support the dissemination of learning and training.
• Using excellent communication skills to build strong effective relationships with all internal and external partners.
• Contribute to the audit and compliance with all statutory and regulatory requirements.
• Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives through effective time management

This role is currently hybrid working with a balance between Wakefield HQ and home working. Office hours are Monday - Friday 09:00-17:00.

Person specification Qualifications, skills and experience

• Educated to GCSE Standard at Grade C or above in Mathematics and English or equivalent.
• Level 3 Qualifications e.g. A levels, NVQ3, BTEC certificate or diploma or apprenticeship or equivalent experience
• Ability to deal with an unpredictable workload ensuring key priorities and deadlines are met through effective time management
• Competent in the use of data bases, word processing packages, spreadsheets, Power-Point, and ability to extract information and analyse trends
• Demonstrates integrity, understanding and maintenance of confidentiality and handling sensitive issues
• Excellent written and oral communication skills
• Significant experience of administration and office routines

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the "Disability Confident Scheme".

Please note that the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part time. For zero hours/bank worker positions, this is calculated on an hourly basis.

Please note that certain benefits may differ for zero hours (bank) workers, including annual leave entitlement which is calculated in line with Working Time Directive regulations.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.

Employer certification / accreditation badges

Name Emma Davison Job title Named Professional for Safeguarding Email address Telephone number Additional information

For an informal discussion about the role please contact Emma Davison - Named Professional for Safeguarding