Quality & Policy Auditor & Trainer (Arabic/English)

Teleperformance is seeking a Quality & Policy Expert to audit, train and continuously improve content moderation quality and effectiveness. You will partner with internal teams, ensure audits are completed timely, and drive performance improvements through data-driven insights.

You will stay current on client policy and operational guidelines, mentor new staff, and coordinate with training to close knowledge gaps across teams, applying market-specific insights to scale improvements.