QA Team Lead: People-First Quality & Insights

Capital One (Europe) plc is seeking a Quality Assurance Team Leader in Nottingham. The role involves leading a vibrant team, providing quality assurance and actionable insights to improve customer outcomes. Ideal candidates will have proven leadership experience, strong coaching skills, and the ability to drive performance in a regulated environment. The position supports a hybrid work model, offering flexibility while emphasizing people development and continuous improvement efforts in quality assurance.