Public Service Call Centre Advisor (Contract)

A local authority recruitment agency is seeking a Customer Service representative to deliver high-quality service in Haringey. The role involves managing inbound calls and resolving resident queries efficiently within a fast-paced contact centre. Ideal candidates will have strong communication skills, a problem-solving mindset, and prior experience in customer service. A flexible approach to working shifts between 8am and 6pm is essential. This three-month contract offers the opportunity to positively impact residents' experiences.