Public Sector Agreements Manager

Public Sector AgreementsManager

Full time £54,882- £64,029 (dependent on experience)

Hybrid working (3 days in office, Southampton)

Who we are

We are Ordnance Survey, Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them.

The Opportunity

This is an exciting opportunity to join Ordnance Survey in a Public Sector Agreements Manager role, helping deliver some of our most important public sector partnerships. You'll support government customers to unlock the value of location data, improve services, make better decisions and deliver real impact for people and places across Britain.

Both roles sit at the heart of our Public Sector function and will play a key part in bringing people, priorities and progress together. You'll work closely with major public sector customers and teams across OS to make sure complex agreements are delivered with confidence, clarity and pace.

Each role will take ownership of agreement delivery, turning commitments into action and helping ensure performance, benefits and outcomes stay on track. It's a chance to combine strategic oversight with hands on delivery, build trusted relationships and make a visible contribution to nationally important work.

WhatYou'llDo Agreement Delivery Leadership

• Lead and oversee the delivery of complex, high-value Public Sector agreements, ensuring all obligations, KPIs and service levels are met or exceeded.

Customer & Stakeholder Leadership

• Act as the primary point of contact and authority for customers, managing both strategic and operational interactions and representing OS with credibility and confidence.

Performance & Improvement

• Drive performance across agreements, using insight and data to identify issues and proactively lead improvement activity that enhances delivery, outcomes and efficiency.

Governance & Risk Management

• Ensure strong delivery against governance frameworks, KPIs, change control and compliance requirements, maintaining clear oversight and managing risks effectively. Hold the business to account.

Insight & Adaptation

• Develop a deep understanding of customer priorities and wider government context, adapting delivery approaches to meet changing needs and expectations.

Cross-Functional Alignment

• Collaborate across OS to ensure alignment of internal stakeholders, coordinating activity and influencing outcomes to deliver against customer and commercial objectives.

Reporting & Communication

• Deliver clear, accurate and high-quality reporting on agreement performance, translating complex information into simple, actionable insight.

About You

We're looking for a structured and commercially aware delivery leader with experience managing complex agreements or service environments, and a strong focus on performance, governance and customer outcomes.

• Proven experience leading delivery of complex agreements, services or accounts, ideally within a public sector environment
• Strong understanding of governance frameworks, KPIs, contracting and compliance processes
• Experience managing senior stakeholders and customer relationships, including navigating political pressures
• Demonstrated ability to use data and insight to track performance and drive improvement
• Strong organisational capability, able to manage multiple priorities in a fast paced environment
• Experience producing high-quality reporting and communicating performance clearly
• Confident influencing across teams and coordinating delivery in a matrix environment
• Strong attention to detail, ensuring accuracy, consistency and control
• Comfortable managing risk, issues and escalation within a structured framework
• A team player - someone who participates within the wider team to help create an enjoyable, productive and supportive environment

Key Experience

• Experience supporting the delivery or administration of high value agreements, contracts, service activity or structured processes
• Experience producing, coordinating or supporting performance reports, including data collation, checking and validation
• Experience working in customer-focused, public sector, regulated or similarly complex environments would be helpful

Our Principles

At OS, how we work matters just as much as what we deliver. Throughout our hiring process we will assess competence assessing alignment in how you:

• Clear the path - Cut the noise, simplify and remove blockers so work can move at pace
• Seek the story - Listen fully, build understanding, fact check assumptions and speak up
• Do what matters - Focus on value, make deliberate stop/start/continue decisions, and recognise the contribution of others

The Rewards

We want you to feel supported, valued and able to do your best work. Our benefits are designed to help you balance work and life, keep developing and enjoy being part of OS.

Our benefits include:

• Competitive salary and pension (OS contribute up to 12.07%)
• Performance related bonus (where applicable)
• 28 days annual leave plus bank holidays (increasing with service)
• Enhanced family leave, including paid partner leave
• Hybrid and flexible working options
• Learning and development support, coaching and mentoring
• Free subscription to OS Maps and access to wellbeing support
• Volunteering leave and matched fundraising

Location

We embrace hybrid working at OS because we believe in flexibility, balance and the value of spending time together. You'll be based at our fantastic HQ in Southampton, Hampshire, spending a minimum of 3 days each week collaborating face to face with colleagues. It's all about combining connection, autonomy and the right environment to help you thrive.

Security

OS conducts pre employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS .

Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.

Interviews will take place in person at Ordnance Survey Head office.

Closing date: Monday 31st August :59pm

Inclusion

We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.

Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you're enthusiastic about this role but your experience doesn't perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.

Skills required for this role:

Business Development, Communication, Cross-Functional Leadership, Customer Advocacy, Government Contract Negotiations, Government Contracts, Government Organizations, Government Program Management, Government Programs, Influencing, Key Performance Indicators (KPI), Public Sector Development (PSD), Relationship Building, Relationship Management, Stakeholder Alignment, Stakeholder Relationship Management, Strategic Alignment