Property Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

About the Role

We are looking to recruit 2 Property Manager roles on a permanent basis.

Responsibilities

• Serving as the first point of contact for all customer enquiries and complaints related to customers and property, delivering the highest level of service to both internal and external clients.
• Managing and coordinating with internal teams to ensure all new properties are uploaded onto the system with accurate diaries and documents recorded.
• Ensuring accurate recording of diaries and documents for each property.

Location: Touchstone, Bath.

After an initial 3-month training period, we offer hybrid working: 2 days in the office, 3 days at home.

Qualifications

Customer Service Experience is essential for this role. Knowledge of IT packages such as MS Word and Excel along with the ability to multi task is also desired.

A basic DBS check is required.

• Customer Service experience.
• Good IT skills.
• Excellent communication skills.
• Stakeholder engagement/management.
• The ability to multi task.

Benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent holiday pay and sick pay.
• Pension with matched contributions.
• Training.
• Extra perks including huge discounts and offers from shops, cinemas and much more.