Property Manager - Marble Arch House

Property Manager - Marble Arch House (10963)

Requisition ID: 10963 - Posted - Property Management - London

LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office)

REPORTING TO: SENIOR PROPERTY MANAGER

TYPE OF CONTRACT: PERMANENT

The role involves overseeing day to day operations of Marble Arch House, a modern mixed use property in the heart of the West End, serving as the primary contact for occupants, contractors, and service providers.

WHAT YOU'LL DO

• Lead property management delivery to office and retail spaces, delivering operational expertise to optimise operations, establish safe and reliable building management processes, and enhance experiences.
• Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
• Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programs.
• Work with the on site building management teams, fabric managers and specialist engineering support. Ensure all staff are delivering the standard of service to which the building is to be maintained.
• Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and British Land staff are provided with a safe environment.
• Act as the Responsible Person and Senior Fire Warden in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments.
• Act as custodian and ensure that all aspects of the relevant manuals, including the Incident Management template, are kept up to date and relevant to your property.
• Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
• Implement steps towards British Lands 2030 sustainability strategy to reduce operational carbon through improvements in building energy efficiency and provide support to occupiers with their own sustainability plans.
• Pro actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
• Employ in practice the principles regarding Fabric Management and Long Term Costing initiatives.
• Take ownership of British Land values ensuring that they are fully integrated into all the building's services.

ABOUT YOU

• Financial Management / Budgeting
• Health & Safety (IOSH Managing Safely) qualification
• Tendering and Contractor Management
• Basic IT Skills
• Fabric/long term costing
• Project Management
• Service Charge
• Environmental/Sustainability management