Property Community Manager

Location: Warwick. Hybrid Salary: £58,176

This is an exciting opportunity for the right candidate to take ownership of a diverse portfolio of community healthcare properties. You'll play a key role in keeping buildings safe, compliant, and running smoothly, while driving improvements across operational sites.

What You'll Do

Oversee day-to-day management of multiple properties

Manage and administer property lease agreements and obligations

Coordinate maintenance, repairs, and improvement work

Lead contractor performance and service delivery

Ensure health & safety and compliance standards are met

Support small projects (refurbishments, relocations)

Monitor budgets, spend, and procurement activity

Maintain clear records and reporting

What We're Looking For

Experience in property, estates, or facilities management

Strong organisation and stakeholder management skills

Knowledge of compliance, health & safety, and lease management

Ability to manage multiple priorities across sites

Desirable: IWFM/IOSH or similar, project or contract management experience

Main duties of the job

The Property Community Manager leads the strategic and operational management of the NHS Subsidiary's land and property portfolio, with a strong focus on community estate assets.

The postholder is responsible for day-to-day community estate management of circa 75 properties, providing as long-term estate strategy, and the full lifecycle of land, property, and lease transactions. They will ensure the estate remains safe, compliant, affordable, and aligned with clinical and system-wide service plans.

This includes oversight of all legal interfaces, lease negotiations, landlord/tenant matters, rent reviews, property risk management, and capital/estates interdependencies.

Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Job responsibilities

As part of the Estates leadership team, the postholder will consistently rolemodel our values and behaviours, setting a positive example for teams across the service and to provide short-term cover for colleagues during periods of leave.

The post holder must work safely, uphold safeguarding and infectioncontrol standards, participate in training and appraisal, support continuous improvement, and follow Company and Trust policies including environmental, compliance and governance requirements.

Lead the management of land and property matters, including freehold, leasehold, licences, and shared occupation.

Assess estate performance against clinical need, accessibility, patient flow, and system priorities.

Contribute to system-wide planning through a strong understanding of population health, service demand, and long-term transformation.

Identify estate risks, gaps, and opportunities, providing professional advice to clinical, operational, and executive teams.

Manage complex lease obligations, including rent reviews, break clauses, dilapidations, and sub-letting.

Community Estate Operations

Provide senior operational oversight of community buildings (NHS Property Services and private landlords), ensuring they are:

Safe and legally compliant

Fit for purpose and accessible

Efficiently and optimally used

Resolve day-to-day estate issues, including maintenance escalations, occupancy changes, service charges, and landlord disputes.

Chair and coordinate Building User Groups and act as the senior escalation point for estate concerns.

Chair the relevant meetings on behalf of the Company and Trust.

Maintain accurate and auditable property, lease, and compliance data.

Work collaboratively with key stakeholders including Facility Management, Health & Safety and compliance Teams, and operational teams across multiple sites.

Manage Capital and revenue expenditure provided by the Trust for any agreed works.

Review and monitor the Property Services works undertaken across the portfolio and provide assurances of Value for Money on a monthly basis. Contribute and challenge the End of year True-up with NHS property services.

Estate Strategy & Service Transformation

Lead the development and ongoing review of the Community Estate Strategy,

Identify opportunities for investment, disinvestment, consolidation, and co-location in partnership with operational teams and Trust colleagues. Develop estate plans supporting future growth, rationalisation, digital working, and third-party utilisation.

Maintain a portfolio pipeline supported by data analysis, financial modelling, and stakeholder engagement.

Business Cases & Options Appraisal

Lead and support options appraisals and business cases (SOC, OBC, FBC). Evaluate financial, legal, operational, and strategic impacts of estate decisions.

Provide clear, evidence-based recommendations to senior leadership and governance forums.

Legal & Professional Interface

Act as the organisations lead contact with solicitors, landlords, agents, and surveyors.

Coordinate lease negotiations, surrenders, acquisitions, disposals, and dilapidation settlements.

Ensure compliance with legislation, NHS governance, and procurement requirements.

Scope & Autonomy

Operates with a high level of professional autonomy within agreed strategic frameworks.

Manages complex estate matters across multiple sites with material financial and service impact.

Influences senior leaders and system partners through professional expertise and evidence-based advice.

Person Specification Qualifications

• Educated to A-level standard or equivalent qualification/experience
• Relevant administrative, property, facilities, or project coordination background

Experience

• Experience managing property, estates, facilities, or community assets
• Experience coordinating maintenance, repairs, or improvement works
• Experience working with contractors, suppliers, and service providers
• Experience managing multiple sites, priorities, and competing demands
• Experience engaging with a range of stakeholders, including service users or tenants
• Experience ensuring compliance with health & safety and operational standards

Skills

• Understanding of property, estates, or facilities management principles
• Knowledge of health & safety requirements and compliance standards
• Awareness of building maintenance, repairs, and operational service delivery
• Understanding of working within regulated or customer-facing environments

Personal Qualities

• Essential to work both independently and as part of a team, managing own workload effectively.
• Approachable, professional, and able to build trust quickly
• Proactive and motivated.
• Strong verbal and written communication skills with a high standard of written English
• High energy and assertive and motivated
• Exceptional organisational skills and strong attention to detail

Other

• Ability to travel independently between Trust and community sites, including holding a full UK driving licence and having access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.