Property Accounts Assistant - London, N1

Property Accounts Assistant - London, N1

An exciting opportunity has arisen for an experienced property Administrator to join our Client based in London, N1A leading, vibrant, professional, dynamic and very well respected privately-owned property investment company are currently seeking to strengthen their already very successful team with an Experienced Property Accounts Assistant. You'll provide essential administrative, utilities and compliance support across the commercial property portfolio. The Property Accounts Assistant plays a central role in supporting the operational efficiency of the Commercial Property Management department. This position combines utilities management, property administration, contractor coordination and tenant liaison, ensuring smooth and compliant operations across the portfolio.

Responsibilities General Administration & Department Support

• Providing daily administrative support to the Commercial Property Management department.
• Acting as the first point of contact for tenants and contractors, providing clear and professional communication.
• Supporting Property Managers across all property-related tasks, including repairs, utilities, service charge queries and insurance matters.
• Collaborating with internal departments including Lettings, Residential, Service Charge, Legal and Accounts.
• Maintaining departmental trackers, inbox management and team diary coordination.

Utilities Management

• Setting up, transfer, amend and close utility accounts (electricity, gas, water) when tenants move in/out.
• Maintaining accurate and up-to-date utility account records across the portfolio.
• Liaising with utility suppliers to resolve billing issues, discrepancies or service interruptions.
• Monitoring ongoing billing accuracy and ensure correct payment methods.
• Assisting with meter readings and ensure timely submissions where required.
• Investigating and resolving utility invoice queries or errors.

Ticketing, Repairs & Job Order Coordination

• Logging tickets for property-related issues and generate job orders for maintenance or repairs.
• Assigning and communicating clear instructions to contractors.
• Tracking job progress through to completion, ensuring accurate and timely updates.
• Obtaining contractor quotes where required and maintaining accurate records.

Purchase Order (PO) & Finance Support

• Creating, amending, distributing and closing POs for repair works.
• Submitting contractor and utility invoices for processing in line with internal financial controls.
• Conducting weekly checks and follow up on outstanding invoices.
• Investigating and resolving invoice discrepancies with Accounts, contractors or suppliers.

Health & Safety Compliance

• Assisting in organising Health & Safety audits and compliance activity.
• Scheduling audits, maintaining logs and tracking completion of remedial actions.
• Attending compliance meetings and supporting reporting of compliance statistics.
• Conducting occasional site visits to verify completion of remedial works.

Tenant Liaison

• Serving as first contact for commercial tenants, providing clear, timely and professional assistance.
• Supporting queries relating to repairs, utilities, insurance, and service charges.
• Ensuring tenant communications are handled efficiently and empathetically.
• Contractor Coordination
• Issuing instructions, managing PO trackers, and communicating job requirements.
• Resolving contractor invoice queries and chasing outstanding works.

Additional Duties

• Managing keys, ensuring proper tracking and allocation.
• Supporting telephone system setup and staff coverage planning.
• Attending supplier review meetings (e.g., cleaners, maintenance contractors).
• Assisting with departmental email inbox management.

Desired Skills and Experience

• Proven administrative experience within utilities, finance, accounts payable, or property administration.
• Experience processing invoices and using finance/property management systems.
• Desirable - Min A Levels in relevant subjects i.e. Business/Administration or equivalent professional qualifications
• Strong attention to detail and accuracy.
• Excellent communication skills-empathetic, clear, and professional.
• Highly organised, methodical and able to prioritise multiple tasks.
• Confident liaising with suppliers, contractors, tenants and internal teams.
• Strong IT skills (Word, Excel, PowerPoint).
• Confident in using finance or property management systems (e.g., invoice approval platforms, purchase order systems).
• Proactive approach to identifying discrepancies and suggesting improvements
• Calm, flexible, collaborative and transparent nature

Hours

Monday to Friday 8:30am - 5:30pm

Salary

between £30,000pa to £32,000.pa discretionary company bonus + Private medical care after 6 months probation

If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.