Project/PMO Support Officer

Overview

An IT consultancy specialising in providing data-driven solutions in the supply chain sector is seeking a Project Support Officer to support the planning, coordination, and governance of projects and programmes across the business. The PMO Support Officer will have previous experience supporting within a multi-project environment, strong organisational and administrative skills, excellent attention to detail, and a good understanding of project management methodologies. Additionally, you will be proficient in using project management tools and a proactive and adaptable approach to collaboration and delivery.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities

• Provide day-to-day support to project and programme teams across a diverse range of initiatives
• Assist in maintaining project documentation, plans, reports, and registers (e.g. risk, issue, action, decision logs)
• Support the PMO in monitoring progress, tracking milestones, and producing regular performance reports
• Coordinate project meetings, workshops, and governance forums, including preparing agendas, minutes, and follow-up actions
• Ensure compliance with project governance frameworks, standards, and reporting requirements
• Contribute to the continuous improvement of PMO processes, templates, and tools
• Assist in resource tracking, financial reporting, and project forecasting activities
• Support stakeholder communications and maintain effective working relationships across teams
• Support day-to-day operations and demonstrate flexibility and adaptability when required
• Provide general administrative and practical support
• Contribute to continuous improvement
• Maintain a proactive and dependable approach
• Travel to customer sites and other locations when required

Knowledge, skills and qualifications

Essential:

• Experience providing project or PMO support within a multi-project environment
• Strong organisational and administrative skills with excellent attention to detail
• Proficiency in project management tools (e.g. MS Project, Jira, Confluence, or equivalent)
• Good understanding of project management methodologies (e.g. PRINCE2, Agile)
• Excellent written and verbal communication skills
• Ability to work effectively with cross-functional teams and manage competing priorities
• Proactive and adaptable approach with a focus on collaboration and delivery

Desirable:

• Relevant qualification or certification in project management or administration

Salary: £32,000 to £45,000 DOE

Benefits: 25 days + 8, pension scheme, training and professional development opportunities, flexible working arrangements, company device