Project Support Administrator

We have partnered with a flourishing manufacturing and design business near the Yardley area of Birmingham who are looking to recruit for a ProjectSupport Administrator to join their growing team on a permanent basis.

As a ProjectSupportAdministrator you will be working with the internal and external sales team to provide support to a designated Area Sales Manager and take care of external customers, giving outstanding customer service.

Key Duties as a Project Support Administrator:

• To answer the telephone and assist with general enquiries
• Process architect/contractor sample requests, including web requests as required by Area Sales Manager
• Order in samples from suppliers as required
• Produce pricing quotations
• Process factory registrations and reservations
• Provide product specific data sheets as requested
• Continuously updating and maintaining an accurate CRM database in SAP of project
• Use Microsoft Teams to store project specific sales data to support project enquiries in SAP
• Ensure accurate use of Outlook, Teams & SAP to ensure all client appointments are logged & follow up calls/emails planned
• Compose letters/e-mails as requested

Key Skills and Experience Required:

• Previous experience within a similar role
• Outstanding communication and interpersonal skills, both written and verbal
• Highly motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail
• Evidence of strong analytical skills and strategic thinking
• High degree of personal integrity and professional accountability
• Previous use of SAP would be an advantage but not essential
• Good working knowledge of Microsoft applications

Ideal for candidates from Warehouse Administration, Logistics Administration, Order Processing, Customer Service or Sales Support backgrounds.

Key Info:

• Hybrid working
• £28,000 - £30,000 salary
• Located near Yardley in Birmingham
• Permanent contract