Project Pricing & Customer Experience Specialist

Villeroy & Boch Group in Armitage is seeking a Customer Service Agent to qualify project details and process pricing case requests across Residential & Non-Residential Channels. You will understand the customer needs on each project and how to add value, entering accurate data in Salesforce to grow interaction with trade partners.

You will communicate proactively with Architects, Designers, Contractors, Plumbers and Merchants to establish key project details, ensure data accuracy, and help