Project Lead

Posted 11 days 9 hours ago by Immersivesf

Permanent
Full Time
Other
London, United Kingdom
Job Description
  • Act as both functional lead and project manager
  • Take full ownership of projects from beginning to end following the iMMERSIVE 'way of working'
  • Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
  • Own backlog and ensure customer project requirements are correctly documented
  • Coordinate with project teams (functional and technical) to ensure client needs are satisfied
  • Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
  • Presenting - Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
  • Solution design - Own and lead designs, working with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions
  • Training - Lead training workshops
  • Relationship management - Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
  • Mentoring - Help grow future talent by coaching and providing development opportunities
  • Growth - Support pre-sales activities in scoping and understanding future opportunities
  • Process improvement - Identify possible improvements to our Customer Success strategies and implement them internally
  • Travel - A willingness to travel as and when required
Project Lead Technical Skills
  • Minimum: Salesforce Certified Admin 201 and one other
    • 5+ years project management experience end to end, with strong organisation skills
    • Degree educated or strong experience with Salesforce implementation environment
  • Project management knowledge:
    • Agile project methodology experience
    • The ability to define user stories and scope projects
  • Functionality knowledge:
    • Understanding of CPQ principles
  • Understanding of Salesforce solution architecture principles and best practices
  • Experience with 3 rd party delivery partners and AppExchange vendors is a plus e.g. Conga, Apptus, etc.
Nice to have
  • Preferred - Sales Cloud, Service Cloud, Community Cloud but will accept others
Project Lead Business Skills
  • Communication - excellent communication skills and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It's important that you are confident and clear in your messaging both written and verbal
  • Teamwork/Collaboration - team orientated with a 'can do' attitude, and experience supporting less experienced members
  • Presentation Skills - excellent ability to share product expertise and business knowledge to audiences of all levels
  • Problem Solving - excellent ability to anticipate problems and identify solutions
  • Adaptable - excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary
  • Organisation - Highly organised and proactive with the ability to multitask and prioritise effectively
  • Strong analytical skills - strong ability to collect and analyse information
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Flexible work hours and remote work options.

iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.