Project Delivery Coordinator

• Manage consultant allocation and resource scheduling across client engagements and internal projects.
• Assess project requirements, consultant skills and availability to make effective resource allocation decisions.
• Coordinate delivery activities to ensure work is scheduled efficiently and client commitments are met.
• Monitor resource utilisation and identify opportunities to maximise productive time and bring work forward where appropriate.
• Resolve day-to-day scheduling conflicts and operational challenges, escalating significant risks when required.
• Work closely with consultants, business development teams and managers to balance business priorities and resource demands.
• Build strong relationships with clients, consultants and internal stakeholders.
• Identify risks, constraints and bottlenecks early, taking action to minimise their impact.
• Support the continuous improvement of resource planning and operational processes.
• Maintain high standards of customer service, communication and quality.

• Experience in resource planning, project coordination, operations or customer service.
• Excellent organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong decision-making skills and the confidence to assess information, prioritise effectively and make recommendations.
• Proven problem-solving ability, with a practical and proactive approach to resolving challenges.
• Strong communication and stakeholder management skills.
• High level of accuracy and attention to detail.
• Self-motivated, adaptable and able to work independently.
• Committed to delivering excellent customer service and quality outcomes.
• Previous experience within IT or cyber security would be advantageous but is not essential, as full training will be provided.

Demonstrates expertise in resource planning and project coordination, with a strong focus on stakeholder management and operational efficiency. Committed to delivering high-quality customer service while effectively managing multiple priorities in a fast-paced environment.