Progress Coach

Progress Coach

Application Deadline: 18 June 2026

Department: Student Support

Employment Type: Permanent - Full Time

Location: Harborne, Birmingham, UK

Reporting To: Assistant Principal Personal Development

Compensation: £20,646 / year

Description

To have the overall responsibility for monitoring and tracking the progress and transition for a caseload of identified learners, so that each learner is able to optimise their performance at Queen Alexandra College and meet their potential. In partnership with the learner and other key staff.

Hours: 09:00 to 16:00

Contract: Permanent, term time only

Weeks: 39 Working Weeks (45.15 weeks, including Bank Holidays and annual leave)

Key Responsibilities

• Provide one-to-one for up to 30 students (and where appropriate small group support) for their caseload of students to monitor progress over time. Support student understanding of the tutorial curriculum of including British Values, Consent, Prevent Strategy requirements etc. Where appropriate to contribute to Tutorial Curriculum materials.
• To follow a fortnightly meeting schedule with allocated learners to discuss all aspects of progress including education, independence, behaviour, attendance and other agreed goals.
• To meet with students on an informal, ad hoc basis when necessary.
• To lead on collaborative working with the learner's internal and external network of learning and support, including college staff, parents/carers and external agencies.
• Preparing and contribution to the Education, Health and Care Plan review meeting, within the college and in collaboration with the QAC Learner Journey Team
• Overseeing the identification of long and medium term goals in collaboration with main programme tutors
• Overseeing the identification of personal development targets in collaboration with main programme tutors
• Input, track and report on progress towards goals and targets through the College Databridge MIS system
• Attendance monitoring and reporting
• The co-ordination of planning and review of all aspects of learner progress
• Establishing intervention strategies to support learners to progress effectively
• Acting as a key point of contact for parents, wider staff and other stakeholders
• The co-ordination of key staff working with allocated learners
• Ensuring coherent planning for destination and outcomes and Next Steps for allocated learners in collaboration with the QAC Transition Team.
• To model the very best practice in Tutorials for the wider Personal Tutor team.
• Act as a positive role model for students and deal with low level disruptive behaviour appropriately
• Take responsibility for own management of the identified caseload of learners
• Responsible for taking all appropriate measures to safeguard young people and promote their welfare
• Contribute to the development and maintenance of a positive culture that embeds the College's values, and ensures that learners and staff feel valued, safe and supported
• Committed to a culture of continuous improvement and ensuring that own contribution to the role and the College is of the highest standard
• Represent the College positively and effectively in dealings with external parties
• Take responsibility for own continuing professional development as agreed in the appraisal process
• To liaise closely with curriculum area staff and managers to ensure learners are making strong academic and work experience across progress all their learning.
• To work collaboratively with learners and key staff by taking a person-centred approach to planning, learning, development and transition.
• To attend Progress Coach team meetings as required and to contribute to the development of the practice within the team.
• To be responsible for liaising with the Learner Journey team in ensuring all paperwork relating to the learner's placement is up to date and any changes to programmes or other matters are passed on to funding bodies.
• To contribute to the development of recording progress on to College MIS system, including the recording of contact time with learners.
• Be responsible for developing and maintaining skills and knowledge to competently perform own role through research and training as identified during the appraisal process.
• Comply with college policies and procedures.
• Carry out any other reasonable duties requested by the line manager.

The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.

Safeguarding Statement

Queen Alexandra College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding is everyone's responsibility and all staff and volunteers are required to act in such a way that at all times safeguards the health and wellbeing of our students/clients. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check and two employment references.

Skills, Knowledge and Expertise

• Level 2 numeracy and literacy or demonstration via an assessment that you are operating at level 2 in both subjects.
• Appropriate academic or vocational qualification equivalent to a level 3 with willingness to work towards a level 4 qualification.
• A clear understanding of the Preparation for Adulthood Outcomes.
• Previous experience of direct work with young people with SEND.
• Experience of working in multi-disciplinary teams in the education sector.
• An ability to develop positive working relationships with individuals at all levels (internal and external) to promote the College.
• Highly developed communication (written and verbal skills), presentation, external liaison and networking skills.
• Good organisational and time management skills.
• A systematic approach to work with excellent problem solving skills.
• A positive and proactive attitude.
• A strong commitment to learner success.
• A commitment to excellence.
• Ability and determination to promote equality and diversity throughout all aspects of College life, including employment and service delivery.
• The ability to motivate and encourage others, inspire trust and a sense of common purpose.
• Ability to work effectively through teams and a critical and sensitive understanding of the roles of other staff.
• Able to clearly demonstrate understanding of safeguarding responsibilities and a commitment to promoting the welfare of young people.

Benefits

Schedule 1 Benefits (reviewed annually and/or as appropriate)

Academic Year 2024/25

• Access to on site car parking.
• Use of QAC Fitness Centre (subject to opening hours).
• Cycle to Work Scheme (Salary Sacrifice).
• 24/7 Employee Assistance Programme Helpline (BHSF).
• Access to Education Support Free Helpline for Teachers & Education Staff.
• QAC Mental Health First Aiders & activities to support health and wellbeing.
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services.
• Annual Flu vaccination/voucher.
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers.
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off.
• Health and Wellbeing Services (Occupational Health/Counselling).
• Free Tea/Coffee and Staff Room facilities.
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes).
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period).
• Reward and Recognition Policy - Living the Values Awards (team & individual) and long service.
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria).
• Occupational sick pay (based on length of service).
• On site wellbeing activities (e.g. yoga, meditation).
• Support for training/ CPD (either by way of study leave and/or funding).
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

This list is not exhaustive and may be subject to review and/or change.