Programme Manager (Delivery)

WHO WE ARE

We're FIRST UK , a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive - empowering young people with the technical knowledge and soft skills to thrive.

WHAT WE'RE LOOKING FOR

A Programme Manager who wants to play a pivotal role in driving forwards the UK's most ambitious, impactful student robotics movement. Reporting to the Head of Delivery, you will be responsible for overseeing participation in our programmes, assuring high-quality and effective delivery whilst maximising opportunities for growth through:

• Outreach: Expanding participation among schools and youth groups
• Support: Delivering a high-quality experience for participants and educators
• Events: Coordinating and executing impactful robotics tournaments
• Volunteering: Recruiting, training, and supporting event staff and mentors
• Partnerships: Fostering a community of industry partners and STEM champions

You will be passionate about working with young people, educators, and industry to engineer better futures. You assume responsibility readilyand will harness your knowledge and experience to scale our impact nationally.

What you'll get

Responsibility, sense of purpose, growth. You'll be working in a small organisation which is lean, agile and fast-paced. Unimpeded by hierarchy and bureaucracy, you'll have the freedom to experiment, fail fast and crack on. You'll be using the latest tools and tech, promoting a validated and well-respected programme. Long before pandemics, we were working flexibly and remotely - it's embedded in our culture.

WHAT YOU'LL BE DOING

Working alongside other programme managers and with support from our development team, you will help scale our programmes regionally.

Outreach and growth

We work with thousands of young people in schools and youth groups, who are designing, building and then competing with robots in a series of epic competitions. Getting into schools is challenging, retaining them is a stretch, and achieving teacher referrals is harder still. Your energy and enthusiasm will help:

• Engage schools, teachers, and youth groups to increase participation

• Develop and manage partnerships with organisations and networks to drive growth
• Represent the programme at community events, educational fairs, and conferences
• Develop and nurture a community of 'More Than Robots' STEM champions
• Gather community insights to improve participant experiences and maximise impact

Programme delivery
Through your project management wizardry, you'll support all aspects of programme delivery to ensure a safe, high-quality, impactful experience for participants by:

• Providing timely assistance and resources to educators, volunteers and participants
• Overseeing events, managing volunteers and delivery partners
• Developing programme content, educational materials, and communications
• Managing records, data, and reporting using tools like Salesforce CRM
• Assisting with surveys, evaluation, and monitoring to assess programme impact

Volunteer and partner engagement
We partner with leading UK companies who invest their money and people supporting our programmes. Using brilliant interpersonal skills you will:

• Recruit, onboard, and manage event volunteers and team mentors
• Develop and lead employee engagement initiatives which drive volunteerism
• Foster relationships with companies, universities and other organisations
• Evolve and enhance the volunteer customer journey, ensuring high-quality experience

WHO MIGHT THIS ROLE SUIT?

Someone who loves delivery, likes to roll their sleeves up and muck in - whether around events, outreach, volunteers, or partners. A real team player who wants to derive a sense of purpose and satisfaction. Perhaps you have worked in event and volunteer management, programme or delivery, or you might be an educator looking for a career change. Or perhaps you are just mad about robots.

KNOWLEDGE AND EXPERIENCE

You will have:

• Experience conducting outreach and stakeholder engagement
• Experience in managing others to deliver programmes, events, or services
• Passion for STEM, tech for good, young people, inclusion, diversity

SKILLS AND ABILITIES

You are:

• A strong communicator - both written and verbal
• Familiar with technology and tools like Google Drive, MS Office, and Salesforce
• An effective project manager with great attention to detail
• Excellent with time management and ability to meet deadlines
• Resilient, robust and empathetic to others

VALUES AND BEHAVIOURS

You are:

• Driven - self-motivated with positive energy.
• Solution-oriented - see solutions not problems.
• Reliable - committed to seeing tasks through to completion.
• Curious - keen to learn, ask questions and grow.
• Collaborative - team player willing to take initiative and support colleagues.
• Adaptable - flexible and resilient in a dynamic environment.

I'm loving the sound of this, is there more I need to know?

If there is, we'll chat about it in the interview.

CONDITIONS

We don't talk about benefits; we talk about culture. It's not about how many hours you work, or where you work them - it's about what you deliver.

• Salary - we've benchmarked the role at £32,000 - £39,000 pa, let's understand the value you can bring
• We advocate a work-life balance, maximising happiness and productivity
• We work remotely from home most of the time (but the role is technically hybrid)
• We come together regularly to collaborate, at least once or twice a month in London, and more during event season
• You have access to coworking spaces where you live
• 25 days of annual leave
• Our insurances are comprehensive - including 4 x salary, covered from start date
• Pension Scheme (Smart Pension) auto-enrolment of all staff after 3 months of service

LOCATION

Our team is home-based, coming together regularly to co-work and deliver events. You should expect to attend a team collaboration day at least monthly, usually in London. This may require an overnight stay depending on your location. You'll be working with schools and youth groups in England, building relationships predominantly in the Midlands, central, and north.

THE PROCESS

• All applications via our Workable HR platform (no agencies, no pre-approaches)
• Answer 3 simple screener questions
• Optional cover letter
• Closes 2359 on Sun 03 Aug

To apply you must live in, and have the right to work in the UK. In accordance with our Safer Recruitment Policy, all employees of the charity will be asked for two references which will be conducted by phone and are subject to Enhanced Disclosure and Barring Service checks upon appointment. You can read our Safeguarding Policy here.