Program Manager

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Our Data Management team empowers data-driven decision making and strategic initiatives across Deliveroo by establishing robust data governance, cataloguing, quality, usage, and storage practices. These ensure that data is available, accessible, and of high quality to support business growth.

We are looking for a Program Manager with experience in Data Management or related domains to define and lead cross-functional programs of work that uplevel the ways in which Deliveroo manages data. The Program Manager will be responsible for identifying and prioritising key focus areas within Data Management, documenting current processes and collaborating across engineering and business teams to develop a long-term strategy for particular streams of work. The Program Manager will also implement interim process improvements while supporting a growing Data Management team to balance its evolving culture with increased specialisation and clear responsibilities.

You'll report to the Senior Manager, Technical Programme Management. This is a hybrid role requiring three days a week in our London office in Cannon Street.

What you'll be doing

For specific streams of work within Data Management, understanding and documenting current processes, collaborating with individuals across engineering and the business to identify improvements/ ideal future state, and forming a plan to move us forward

Working with a wide range of teams consuming data as well as the Learning and Development team to identify, create and post any necessary training

Staying close to GenAI tools which can manipulate or interpret data and creating a lightweight process to validate their responses

Setting reasonable goals for the areas of work you're involved in and defining milestones to hit along the way while managing dependencies and risks

Managing changes effectively, balancing the distribution of information amongst stakeholders

Enabling the easy flow of information and plans between people and teams through the creation of effective communications at scale

Gathering and prioritising requirements according to impact and effort

Working with engineering and product teams across the organisation to build partnerships and deliver any necessary functionality changes to our products or systems according to an agreed roadmap

Collaborating with the Data Management team to identify overlaps with other programs

Using your knowledge of Data Management requirements to identify future areas of focus

Requirements

Broad data understanding: where it comes from, what it's used for, challenges it brings and how it flows through a business

Experience breaking down big goals into manageable streams of work and bringing structure to ambiguous problem spaces

5+ years of data engineering or product/ program management experience

Experience collaborating with cross-functional teams to drive changes

Experience delivering programs with a global footprint

Knowledge of user needs, gathering/ prioritising requirements, and defining scope

Experience operating autonomously and leading large-scale efforts across multiple teams and functions with stakeholders in different disciplines

Preferred, but not required

Experience in Data Management or Data Governance

Knowledge of Cloud Data Management Capabilities (CDMC) framework

Understanding of GDPR and other Data Protection regulations

Experience of working with GenAI tools in data applications

Experience of Business intelligence/ data visualisation platforms

The Company

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed