Professional Standards Manager

Are professional behaviours important to you, do you have the drive to impact the culture in SECAmb.

We are looking for a dynamic person to work within our Professional Standards function as a Professional Standards Manager

You will need to be able to be flexible in your approach when dealing with differing situations regarding professional behaviour.

We are looking for a registered clinician with experience of undertaking formal investigations across the wider capability, safety and disciplinary spheres.

Applicants should have a high degree of empathy and integrity. The ideal candidate will use intelligent kindness in their everyday work.

The role will require the postholder to have an understanding of how professional regulators work.

This role will also be required to support colleagues at hearings and support them through fitness to practice processes.

The Trust is on a transformational journey with Just Culture and is in year two of our five year clinically led strategy. Our people are at the heart of this strategy and this post will support, guide and empower changes to professional behaviours and where required holding to account.

The role sits within the Paramedic Directorate and will support and champion professional standards across the entire organisation.

If you think this role is for you, or you would like to discuss this role further please get in touch.

Main duties of the job

To be part of the team leading the Professional Standards function in the Trust, ensuring high quality and timely delivery of investigations, and ensuring triangulation of learning across the organisation.

To promote an organisation culture which enhances patient safety and professional effectiveness through credible clinical and professional expertise, in order to promote high quality care for patients seen by Trust staff.

To develop and maintain clinical practice and be able to positively influence others practice.

To manage risk through review of all incidents reported within the Trust highlighting patient safety, competency and conduct concerns.

About us

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years' service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

Job responsibilities

Liaison with professional regulators (HCPC, NMC, GMC, GPharm etc)

Work with employer, professional, regulatory, and other bodies to ensure that policies are developed and implemented that support the evolution of paramedic and clinical practice.

Liaison with the Patient Safety team in all matters relating to patient safety incidents and risk

The postholder is responsible for the completion and quality checking of HR investigations and patient safety investigations that come under their remit.

The postholder is responsible for the development of a consistent peer review process.

Ensure that the workload relating to HR investigations are managed to ensure departmental achievement of work goals.

Provide highly complex or expert Organisational advice and operational liaison for Operational Managers to support service delivery and reduce instances of harm to patients

First line management experience to support with directing staff during and post investigation

Be able to undertake full range of physical skills related to the specific tasks within the domains of their role, including clinical practice in the EOC and/or operational setting

Lead role on ensuring the Trusts strong focus on patient safety activities. In collaboration with other directorates, PSMs take a leading role in promoting patient safety, particularly supporting competency of clinicians and the learning from mistakes.

Support disciplinary hearings affecting clinicians in the Trust.

Support staff welfare, capability, discipline and grievance issues with the objective of achieving practical, sensible and acceptable solutions at the earliest opportunity

Person Specification Qualifications

• Diploma level education (or professional equivalent)
• Have or be working towards a Level 7 MSc Advanced Clinical Practice qualification in a health or law related subject

Knowledge

• An awareness of the current changes within the NHS and the potential impact of these on ambulance services and pre-hospital care.
• Current knowledge of local and national policies informing unscheduled, critical and prehospital care
• Administrative and organisational experience

Experience

• Highly developed experience and professional/clinical credibility
• Experience of undertaking formal investigations and collecting and analysing evidence.
• Previous knowledge of managing professional standards and quality issues.
• Have a basic knowledge of employment law.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.