Professional Services Consultant

We start with a simple idea: the built environment should be smarter, safer and more sustainable. Everything we do is about helping the people behind major construction and infrastructure projects work together more easily and make better decisions.

Asite offers a cloud-based platform that connects project teams, improves collaboration and manages data from the first design to the final handover. Industry leaders such as Laing O'Rourke, Transport for London, MTA New York and Aldar use Asite to keep their projects running smoothly and delivering strong results.

With offices around the world and a record of steady, profitable growth, we are shaping the future of construction technology while supporting the people who build the world around us.

About the Role

The Technical Consultant is a key delivery role within Asite's Customer Solutions team, responsible for implementing and configuring Asite's platform to meet the unique needs of regional clients. You will ensure smooth onboarding, successful integrations, and rapid time to value-enabling clients to realise the full potential of Asite's solutions in the context of digital construction and information management.

This role requires a strong technical foundation, hands on configuration skills, and a deep understanding of AEC workflows, Common Data Environments (CDEs), and ISO compliant information structures. You will act as the bridge between project delivery, account teams, and client stakeholders, ensuring solutions are not only technically sound but also aligned with industry best practices.

Key Responsibilities Onboarding & Implementation

• ConfigureandimplementAsiteplatformfeatures,includingworkflows,forms,permissions,anddatastructures.
• Deliverstandardonboardingandintegrationprojects,ensuringalignmentwithclientobjectivesandindustrystandards(e.g.,ISO19650).
• Supportdatamigration,APIintegrations,andsysteminteroperabilitywiththird-partyplatforms(e.g.,ERP,BIM,documentmanagementsystems).
• Producehigh-qualitytechnicaldocumentation,configurationguides,andclienthandovermaterials.
• WorkcloselywithProjectManagerstoensuretimelyandsuccessfulprojectdelivery.
• SupportAccountConsultantsandCustomerSuccessManagerswithtechnicalqueriesandsolutionenhancements.
• Participateinclientworkshopsanddiscoverysessionstogatherrequirementsandprovidetechnicalinsight.

Industry Alignment & Best Practice

• Applyknowledgeofconstructionandassetlifecycleworkflowstotailorplatformconfigurations.
• Ensuresolutionssupportinformationgovernance,auditability,andcompliancewithrelevantstandards(e.g.,ISO19650,BSEN17412).
• Contributetointernalknowledgesharingandreusableconfigurationtemplatesbasedonindustryusecases.

Measures of Success

• On-time,in-scopedeliveryofimplementationprojects.
• Clientsatisfaction(CSAT)atgo-liveandpost-implementation.
• Reductionintime-to-valueandsupportescalations.
• Qualityandcompletenessoftechnicaldocumentationandhandovers.

Skills & Experience

• 3+years'experienceinSaaSimplementation,technicalconsulting,orprofessionalservices.
• Hands-onexperienceconfiguringenterpriseplatformsorCDEs.
• FamiliaritywithAPIs,datamigration,andintegrationdelivery.
• Strongunderstandingofconstructionprojectworkflows,documentcontrol,andassetinformationmanagement.
• ExperiencewithAsiteorsimilarplatforms(e.g.,Procore,Aconex,AutodeskConstructionCloud).
• KnowledgeofISO19650,BIMstandards,andstructureddataenvironments.
• Exposuretoscripting,automation,orlow-codeconfigurationtools.
• Experienceworkingwithclientsintheconstruction,infrastructure,orrealestatesectors.
• Detail-orientedwithastrongfocusondeliveryexcellence.
• Analyticalthinkerwithaproactive,problem-solvingmindset.
• Clearcommunicator,abletoexplaintechnicalconceptstonon-technicalstakeholders.
• Collaborativeandadaptableinafast-paced,client-facingenvironment.