Professional Services Consultant

We're partnered with a scaling SaaS organisation on a mission to enhance quality across its cloud-first platform. With major investments in automation, Azure-based infrastructure, and .NET-driven development, they're now looking for a customer-facing Professional Services Consultant with strong experience in pre-sales and SaaS-based solution delivery.

Additional Details:

• Location: UK-based (Remote with occasional travel)
• Salary: £75k - £85k + Annual Bonus (based on company performance)
• Notice Period: Ideally 1 month (3 months less preferred)

This is a strategic, client-facing position where you'll help customers identify, design, and implement solutions using a custom suite of applications. The role is very organic, due to an internal promotion, and you'll be stepping into a close-knit, collaborative team. As part of a growing Professional Services function, you'll work closely with prospects and clients, as well as internal stakeholders, to ensure a successful technical engagement from pre-sales through to implementation.

Key Responsibilities:

1. Act as a pre-sales consultant, engaging with prospects to understand business requirements and demonstrate the value of the brand's SaaS solutions.
2. Deliver compelling, technically-focused product demos tailored to client needs.
3. Guide clients through API integration options (note: no hands-on coding required).
4. Support customers in identifying and designing solutions using existing APIs or assist in shaping requirements for new integrations.
5. Collaborate with internal technical and product teams to ensure feasibility and alignment of proposed solutions.
6. Build strong relationships with client stakeholders to foster trust and support long-term partnerships.
7. Work alongside the Professional Services Consultant team.

What You'll Learn:

1. Full training and shadowing provided during the first 6 weeks.
2. You'll upskill in the brand's custom applications with no deep technical background needed, but strong application knowledge preferred.
3. Training will also include learning relevant practices, processes, and legal considerations.

Who We're Looking For:

1. Previous experience in a Professional Services or Pre-Sales Consultant role within a SaaS environment.
2. Strong customer-facing skills with the ability to communicate technical concepts clearly to non-technical audiences.
3. Familiarity with API integration principles - you know how APIs work and where they fit, even if you're not writing code.
4. Demonstrated ability to understand and deliver tailored software solutions to meet client needs.
5. Able to work autonomously and collaboratively across departments.
6. Comfortable working across time zones and managing priorities across multiple regions.

This is a fantastic opportunity to step into a strategic, client-facing role at the heart of a fast-scaling SaaS company that's reshaping quality. If you're a tech-savvy consultant who thrives in pre-sales conversations, understands the SaaS delivery lifecycle, and enjoys solving real-world client challenges without deep hands-on coding, this role was built with you in mind.

Rekiel Moss
Principal Consultant & Team Lead (Software Engineering & .NET)

Additional Role Details:

• Hybrid 1-2 days a week in London or Manchester (UK-based only)
• Permanent