Professional Services Administrator

Professional Services Administrator

Department: Infor Consulting Services

Employment Type: Full Time

Location: Farnborough

Description

The Professional Services Administrator / Assistant is required to provide key administrative and business support for a couple of Vice Presidents in EMEA. The EA will have the ability to exercise good judgment and confidentiality in a variety of situations, with strong written, verbal communication, administrative, and organizational skills, along with the ability to maintain a realistic balance among multiple priorities. This is a full time, permanent role and you will be required to work 3 days a week from our office in Farnborough.

A Typical Day in the Life Includes:

• Arrange and manage rapidly changing and complex calendars on a global scale
• Manage domestic and international travel, flights, hotels, and ground transportation
• Participate in management team calls, issue agendas, take minutes and monitor actions
• Event coordination and project management for executive(s) and customer visits
• Coordinate divisional workshops, team events, offsites and town halls
• Process expense reports, ensuring accurate cost allocation and adherence to expense policy
• With extensive experience/knowledge in Tecom/Freezone visa processing
• Ensure all employees' new visa/ renewal processes are completed in a timely manner
• Issue HR letters (e.g., salary certificates, employment letters, NOCs)
• Review and prioritize emails and follow up on urgent action items
• Assist with PPT presentations
• Communicate in a positive and professional manner with internal and external clients on behalf of their executive
• Type letters, reports and other correspondence as required
• Provide general administrative support

Basic Qualifications:

• Proven experience of supporting senior executives within a high-paced environment
• Exceptional written and oral communication skills
• High level of flexibility and adaptability
• The ability to multitask and prioritize an everchanging workload
• Excellent word processing and IT skills
• The ability to work under pressure and to tight deadlines, strong sense of urgency
• Good organizational and time management skills
• Excellent interpersonal skills
• Strong attention to detail
• Discretion and an understanding of confidentiality issues