Professional - SAP Change & Training Analyst

Posted 1 day 13 hours ago by Net Impact

Permanent
Part Time
Training Jobs
London, United Kingdom
Job Description

About NTT DATA Business Solutions:

NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We offer global reach combined with local expertise to deliver premier SAP services, including industry-specific consulting, digital innovation, cloud solutions, automation, and system development for business IT outsourcing.

As a global SAP Platinum Partner, NTT DATA Business Solutions leverages its extensive expertise to deliver quality outcomes for multinational and local clients alike. With over 15,000 SAP professionals across 31 countries, we are equipped to help solve complex problems and capitalize on growth opportunities related to SAP strategies and operations.

Our clients trust our proven approaches and deep experience worldwide.

Our Change Training Analysts are encouraged to support the growth of this vital business line and contribute to the evolution of our practice by proposing ideas and innovations to benefit clients and colleagues alike.

On-the-job training is provided on the NTT Data Business Solutions project toolset.

Job Summary:

As an OCM Change & Training Analyst, you will support organizational change management and training initiatives for technology-driven transformation projects. Your focus will be on applying our OCM methodology to ensure smooth adoption of new systems and processes, and effective training delivery, preparing stakeholders to embrace new ways of working.

Duties/Responsibilities:

  • Change Management Support:
    • Assist in developing and implementing change management strategies to promote successful adoption of new systems and processes.
    • Support impact assessments to evaluate change scope across stakeholder groups.
    • Help create and execute change action plans covering communication, training, policies, and processes.
  • Training Development & Delivery:
    • Support training needs analysis, material development, and tool selection.
    • Assist in organizing and scheduling training sessions, including train-the-trainer and end-user training.
    • Collect feedback to facilitate continuous improvement.
  • Stakeholder Engagement & Support:
    • Help establish a Change Network of change agents, super users, and trainers.
    • Support communication efforts to ensure consistent messaging aligned with the change strategy.
  • Process & Documentation:
    • Collaborate with business process leads to update process maps and create SOPs.
  • Knowledge Sharing & Continuous Improvement:
    • Contribute to team skill and knowledge development.
    • Take ownership of personal learning and growth.

Required Skills / Abilities:

  • Experience:
  • At least 2 years in change management, training, or organizational development, preferably supporting large-scale technology transformations.
  • Experience supporting OCM methodologies and delivering training.
  • Skills:
    • Strong communication and interpersonal skills to influence stakeholders at all levels.
    • Excellent organization and attention to detail.
    • Ability to manage multiple priorities in a fast-paced environment.
  • Personal Attributes:
    • Self-motivated, proactive, adaptable.
    • Strong problem-solving skills and critical thinking about business processes.
    • Positive, empathetic, and open to change.

Benefits:

Join our award-winning team at NTT DATA Business Solutions Group and be part of a dynamic, innovative culture. Recognized with awards like the 2025 SAP Pinnacle Awards and Top Employer Award 2025, we offer opportunities to impact clients significantly while advancing your career. You will work alongside industry experts on cutting-edge projects and enjoy a range of benefits supporting your well-being, career development, and work-life balance, including:

  • Home-Based Contract: Flexible remote working aligned with operational needs.
  • Generous Holiday Allowance: 28 days of paid leave annually, pro-rated for part-time roles.
  • "Free Fridays" Initiative: One additional day off each month, totaling 12 days annually, for personal time or rest.
  • Financial Security: Group Life Assurance coverage of 4x your base salary.
  • Pension Scheme: Employer contribution of 5%, with options to increase contributions.
  • Income Protection: Coverage to safeguard your income in unforeseen circumstances.
  • Health & Well-being: Private Medical Insurance, 24/7 helpline, lifestyle coaching, and more.
  • Tools & Equipment: Laptop and mobile phone for work and personal use.
  • Wellness & Sustainability: Cycle to work scheme and electric car leasing options.