Product Support Specialist - Advertising Platform

Accenture is seeking a Product Support Agent CL13 - UKI in Sandyford (D18). The role requires providing excellent customer support through chat, email and phone, while developing deep knowledge of a complex product group and prioritizing issues for escalation as needed.

The successful candidate will own tasks end-to-end, distinguish bugs from product confusion, and advise the sales team to achieve the advertisers' outcomes, delivering a high-end customer experience.