Product Specialist & Technical Service Diagnostics (all genders)

ABOUT THE COMPANY

FUJIFILM Wako Chemicals Europe GmbH is a wholly owned subsidiary of FUJIFILM Wako Pure Chemical Corporation based in Osaka, Japan. As a chemical manufacturer, we operate globally. Our core business is the international distribution of specialty chemicals, laboratory chemicals, and clinical reagents. From our headquarters in Neuss, we serve the entire EMEA region with over 40,000 products in diagnostics, specialty chemicals, and laboratory chemicals.

Product Specialist & Technical Service
Diagnostics (all genders)

Join us as a Product Specialist in Diagnostics (all genders) and take on a key role at the interface between customers, sales, and technical teams. In this position, you will combine your technical expertise with direct customer interaction, ensuring our diagnostic solutions are used effectively. If you enjoy explaining complex topics clearly, like travelling, and value direct customer contact, this role could be an excellent fit for you.

YOUR RESPONSIBILITIES

• Advise & support: Providing expert assistance to our customers and sales partners regarding our diagnostic products
• Present & convince: Demonstrating our systems and solutions at trade fairs, conferences and customer events
• Train & educate: Planning and conducting product training sessions for users, sales team and service staff
• Collaborate in a team: Working closely with the sales and product management teams on marketing and promotional activities
• On-site technical support: Installing, commissioning, maintaining, and repairing our devices at customer locations throughout Germany

YOUR PROFILE

• Relevant qualification: Completed degree in a natural sciences (B.Sc., M.Sc., or Diploma, e.g., in Chemistry) or a completed vocational training in laboratory technology, analytics, medical technology or a related field
• Diagnostic expertise: Knowledge and ideally initial professional experience in in vitro or medical diagnostics
• Analytical skills: Goal-oriented and structured way of working combined with excellent analytical skills
• Communication skills: Excellent communication abilities in interactions with customers and internal stakeholders
• Language skills: Fluent in both German and English, spoken and written
• Technical interest: Experience with or strong interest in maintaining and servicing technical equipment, preferably in in vitro diagnostics or medical technology
• Willingness to travel: regular business trips within Germany, occasionally also internationally

WHAT YOU CAN LOOK FORWARD TO

• Secure start: Permanent contract and a 38.5-hour working week
• Flexible working: Up to 3 days per week of remote work, 30 days of vacation
• Strong benefits on top of your salary: Holiday and Christmas bonus, twice-yearly bonus payment (depending on company performance/individual performance), subsidy for capital-forming benefits (Vermögenswirksame Leistungen), plus 2% of your annual gross salary as a company pension contribution paid into an AXA pension scheme (AXA- Unterstützungskasse)
• Family & private life: Monthly childcare allowance of up to €300, additional special leave days
• Benefits and discounts: Corporate Benefits program, monthly €50 Probonio voucher or access to Urban Sports Club
• Mobility and comfort: Bike leasing, free parking, electric vehicle charging stations
• Team & events: Christmas party, summer party, and other team events
• Everyday comforts: Private deliveries to the office, free coffee and water

INTERESTED

We look forward to receiving your detailed application including your salary expectations, earliest possible starting date, and the reference number YF-37952.

Please send your application to

FUJIFILM Wako Chemicals Europe GmbH Personalabteilung Fuggerstraße Neuss Tel. 0