Product Specialist

Job Title: Application Product Specialist - Diagnostics

Location: North UK (Scotland & North of England)

Employment Type: Full-Time Field-Based

We are seeking a passionate and experienced Biomedical Scientist or Application Support Scientist to join a leading healthcare diagnostics team as an Application Product Specialist. This role supports chemistry and immunoassay analyzers, along with pre- and post-analytical lab solutions, contributing to high-quality patient care through excellent technical support.

Key Responsibilities:

• Provide installation support, system configuration, and workflow design
• Deliver user training, technical troubleshooting, and software updates
• Optimize system performance and ensure customer satisfaction
• Assist with product demonstrations, tender support, and technical consultancy
• Travel across Scotland and North of England to support customer sites

Key Skills & Experience:

• Strong background in biomedical science, medical laboratory diagnostics, or clinical applications support
• Solid analytical, technical, and problem-solving skills
• Ability to work independently and manage field-based responsibilities
• Excellent communication and customer-facing skills
• Resilient, adaptable, and driven to deliver under pressure