Product Owner - AI Products

Overview

Job Description Purpose of the role: To manage and develop existing and new products and/or services; ownership of related customer and colleague journeys; develop the product strategy; drive change through execution teams; make key decisions in the product lifecycle; own outcomes for customers, colleagues and the bank; achieve this through appropriate service level agreements, regulatory compliance, risk management and controls.

Responsibilities

• Development of customer level strategies and solutions tailored to customers' needs.
• Act as Subject Matter Expert in the applicable Product/Proposition team and guide stakeholders at all levels on the application of existing and new products/propositions and related journeys.
• Define priorities for delivering the outcomes needed to deliver the strategy and lead execution of those priorities; develop product propositions and/or service strategy.
• Develop different commercial and business models with an understanding of the financial drivers of the P&L for the relevant segment/proposition/journey.
• Evaluate technical feasibility, legal compliance, and risks for development and launch of new products.
• Monitor market trends and gather feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement before launch.
• Manage comprehensive launch plans and technical deployments for products, including rollout timelines, marketing strategies, training initiatives and communication channels.
• Monitor key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess performance against goals.

Leadership and Collaboration

• Assistant Vice President expectations: advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate with other functions/business divisions. Lead a team performing complex tasks and coach employees to achieve objectives.
• Demonstrate leadership behaviors (for leaders) or lead collaborative assignments for individual contributors; identify the need for cross-functional collaboration and new directions for assignments.
• Consult on complex issues; provide advice to People Leaders to resolve escalated issues; identify risk mitigation and develop policies/procedures in support of control and governance.
• Take ownership for managing risk and strengthening controls related to the work; coordinate with other areas to achieve organizational objectives; engage in complex data analysis from multiple sources to solve problems creatively.
• Communicate complex information and influence stakeholders to achieve outcomes.

Values and Behavioral Expectations

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship; and the Barclays Mindset to Empower, Challenge and Drive.

Role: Product Owner - AI Products

Join as a Product Owner - AI Products, responsible for planning, delivering, and managing AI-driven products or features with a focus on roadmaps, prioritisation, and execution. Translate business needs into product requirements, leveraging AI fundamentals, data analytics, and market insights. Coordinate delivery with stakeholders using tools like Jira; build relationships and ensure clear communication. Contribute to continuous improvement and the broader AI product agenda.

Qualifications and Skills

• Proven experience in product ownership and end-to-end product management from concept through implementation.
• Strong planning, organisational and project management skills, including experience using Jira to manage backlogs and roadmaps.
• Experience in sprint planning and agile delivery with effective prioritisation and execution.
• Confident stakeholder management and communication skills; ability to articulate plans, priorities and progress to diverse audiences.

• Desirable: Understanding or exposure to coding, machine learning, or AI concepts; capable of collaborating with technical teams.
• Awareness of commercial considerations and how product decisions contribute to business value and outcomes.

Location

The role can be based in London, Glasgow or Northampton.