Product Operations Director

We're a leading European technology business with decades of success and a diverse portfolio of products used by tens of thousands of clients across sectors like healthcare, construction, retail, and industrial supply chains.

Backed by a top-tier growth investor, we're scaling fast and transforming how industry-specific software is built and delivered.

We're creating a new Product Operations function - and you'll be the person to design, lead, and grow it. Reporting directly to the CTO, you'll build the processes, data infrastructure, and governance that free up our Product Managers to focus on customers and market impact.

In this role, you will:

• Design and implement scalable operational frameworks for a large, multi-product portfolio.
• Standardise product management processes and best practices.
• Build analytics capabilities for real-time product and financial insights.
• Partner with product leaders to improve speed-to-market and ROI.
• Integrate AI tools to accelerate decision-making and unlock cross-silo insights.

We're looking for someone who:

• Is experienced building/scaling operational frameworks in SaaS or multi-product environments.
• Has strong analytical skills (Power BI, Python, VBA experience a plus).
• Is comfortable working with enterprise software systems (e. g. , Salesforce, NetSuite).
• Is confident dealing with all levels of stakeholder

This is a rare chance to define and lead a function from day one, shaping the operational backbone for a global product organisation. You'll work directly with senior leadership, enjoy full remote flexibility within Europe, and have the freedom to innovate at scale.