Product Manager

Shape digital services used by millions across the UK!

Companies House is looking for two Product Managers to join its Digital & Technology Services team and help deliver innovative, user-focused digital products that make a real difference. You'll work with talented multidisciplinary teams, influence the future of public services, and play a key role in the organisation's digital transformation.

Are you passionate about delivering digital products that make a real difference to users?

Do you enjoy solving complex problems and helping teams focus on what matters most?

If so, we'd love to hear from you.

We're looking for a Product Manager to join our Digital & Technology Services Directorate at Companies House. This is an exciting opportunity to shape and deliver high-quality digital services used by millions of people across the UK.

At Companies House, we foster a supportive and inclusive culture where wellbeing, flexibility and work-life balance are a priority. We believe our people do their best work when they feel valued, supported and empowered.

As a Product Manager, you'll play a key role in driving forward our digital transformation. You'll work with multidisciplinary teams to design, build and continuously improve services that meet the needs of users and the UK business landscape.

Salary: £42,923 - £47,044
Locations: We offer a choice of Cardiff, Edinburgh or Belfast
Permanent, full-time role
Flexible working with no core hours (6am-8pm options)
30 days annual leave plus bank holidays
Excellent Civil Service pension with an average 28.97% employer contribution
Supportive, inclusive culture focused on wellbeing and work-life balance

This is a fantastic opportunity for someone who enjoys solving complex problems, working collaboratively, and creating digital services that support the UK business community.

As a Product Manager at Companies House, you will play a key role in shaping and delivering high-quality digital services that support millions of users across the UK. Working within a multidisciplinary team, collaborating with stakeholders at all levels, influencing decisions along the product lifecycle, championing best practice to deliver a modern and accessible service for users and our services.

The role suits someone who enjoys working with others, is comfortable making decisions, and can work through uncertainty. You will need to be confident in explaining your thinking and helping others understand the direction of the product.

Key Responsibilities

• Define and communicate a clear product vision, aligning roadmaps and backlogs to strategic goals and sprint priorities
• Own and prioritise the product backlog, making risk-based decisions to unblock delivery and maintain momentum
• Ensure delivery meets user needs, accessibility, legislation, and GDS/GOV.UK standards within a regulated environment
• Collaborate with multidisciplinary teams and stakeholders, which include delivery managers, designers, researchers, analysts, architects, and operational subject matter experts to deliver change and drive continuous improvement
• Build and maintain strong stakeholder relationships, acting as the bridge between service owners, business areas and delivery teams
• Communicate progress, risks, and decisions clearly through appropriate channels (e.g. workshops, demos, and engagement sessions)
• Use data, analytics, and user research, and insight to inform decisions, measure performance and improve outcomes
• Identify and manage risks, issues, and dependencies, balancing user, business, and technical needs, and supporting live service optimisation

Person specification

We are looking for the following skills and experience which will be assessed throughout the recruitment process.

The successful candidate will be someone who can demonstrate:

• Influential leadership: building strong relationships; communicates and presents clearly; inspires and empowers teams; aligns stakeholders and drives collaboration across multidisciplinary teams
• Owners mindset and drive: Takes ownership; thinks long term; delivers with excellence; gets things done
• Growth mindset and continuously learning: Curious by nature with strong having a awareness of government digital standards, governance, and regulated environments
• Strategic thinking: Ability to see the big picture, making confident decisions and the ability to manage competing priorities in fast-paced environments
• Deep customer empathy: Advocate for the user, listening and understanding the users' needs, whilst delivering meaningful solutions
• Resilience and adaptability: understanding of the product lifecycle, product vision, roadmaps and backlog management to support iterative delivery
• Data and outcome focused: Strong attention to detail; outcome focused, with the ability to balance user needs, business and technical priorities, using data and feedback to drive impact and learn

Technical Experience

• Familiarity with delivery and collaboration tools (e.g. JIRA, Confluence, Microsoft 365)
• Awareness of Agile frameworks, particularly Scrum, and how these support iterative delivery
• Awareness of GDS standards, GOV.UK service principles, user-centred design, and accessibility standards
• Experience of working with developers, architects, and technical leads to understand constraints, dependencies, and opportunities
• Knowledge of using data, analytics, and user insight to monitor performance and inform decisions
• Awareness of tools and frameworks to support prioritisation and risk-based decision making

Qualifications

Please provide details of qualifications and/or equivalent experience demonstrating transferable skills relevant to Product Management.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Understanding of Agile tools and frameworks to support with business prioritisation and risk-based decision making

Benefits

Alongside your salary of £42,923, Companies House contributes £12,434 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Join Companies House and discover a role that offers more than just a job, with flexibility, career development and a genuinely supportive culture where you can thrive:

• Flexible working from day one - hybrid working, flexible hours and flexitime
• A generous, competitive package - including 30 days annual leave plus bank holidays
• We invest in your future - funded training, professional qualifications and clear career progression pathways
• A modern and welcoming workplace - collaboration spaces, on-site facilities and an office you'll enjoy
• Stand-out location benefits - including free parking in Cardiff and on-site amenities across all locations
• Wellbeing at the heart of what we do - occupational health support, mental health advocates and wellbeing initiatives
• Real savings and lifestyle perks - myLifestyle discounts, gym discounts and childcare support
• A friendly, social and inclusive culture - staff networks, sports and social groups and volunteering opportunities
• Security you can count on - Civil Service Pension Scheme with employer contributions of around 28%