Product Manager - Compliance

Job Title: Product Manager - Compliance

Department: Product

Reporting to: Senior Product Manager - Player Account/Compliance

Location: Hybrid / HQ / Remote

Role Purpose and Key Responsibilities Role Purpose

The Product Manager - Compliance will be responsible for the development and delivery of the Compliance Platform at BoyleSports.

You will take end-to-end ownership of the Compliance product, covering both product management and delivery responsibilities, including roadmap definition, backlog management, and execution through to release.

You will develop a strong understanding of the BoyleSports customer and regulatory landscape, working cross-functionally to ensure customers have a safe, compliant, and seamless experience.

Key Responsibilities Product Strategy & Discovery

• Define and own product requirements to support delivery of the Compliance product roadmap
• Work with stakeholders and Product Leadership to define and evolve the roadmap in line with business strategy, regulatory requirements, and commercial goals
• Use product discovery techniques to identify customer and business problems, translating them into solutions that improve customer experience and meet compliance obligations
• Champion customer needs while balancing regulatory and business requirements
• Make informed product decisions, balancing risk, compliance, customer experience, and commercial impact

Delivery & Backlog Ownership

• Own and manage the Compliance product backlog, ensuring work is prioritised, well-defined, and ready for development
• Translate complex regulatory and legal requirements (e.g. GRAI, UKGC, GDPR, AML) into clear product requirements, epics, features, and user stories with well-defined acceptance criteria and work closely with Compliance, legal and domain experts
• Play back proposed solutions and requirements to stakeholders to validate understanding, ensuring alignment between regulatory expectations, business objectives, and technical delivery
• Balance regulatory requirements with customer experience, ensuring solutions are compliant while remaining as seamless and user-friendly as possible
• Challenge requirements where appropriate, proposing alternative solutions that meet compliance needs while improving customer and business outcomes
• Act as the primary product contact between Engineering, Compliance, and Legal teams, facilitating requirement clarification and managing delivery queries throughout development and testing
• Work closely with Engineering and QA teams on a day-to-day basis to support delivery
• Facilitate backlog refinement and sprint planning sessions, and own acceptance of completed work
• Perform user acceptance testing (UAT), providing sign-off on behalf of Product and coordinating stakeholder validation where required
• Support release planning, including dependency management and coordination across teams
• Identify and manage delivery risks, escalating where appropriate
• Ensure delivery of compliance-related features within required regulatory timelines

Data, Performance & Governance

• Use data and analytics to inform prioritisation, monitor product performance, and identify opportunities for improvement
• Ensure an appropriate balance between regulatory compliance and commercial performance
• Work with BI teams to track performance and ensure delivery of measurable outcomes aligned to business and compliance KPIs
• Support Product Leadership with business cases, including defining success metrics and evaluating product impact
• Contribute to governance and best practices across the Product function

Stakeholder Management

• Work closely with Compliance, Legal, Risk, and Fraud teams as primary stakeholders, while coordinating with wider business functions including Marketing, Brand, Sportsbook, Gaming, and Customer Operations.
• Act as the key Product representative for the Compliance domain, ensuring alignment across business and technical teams
• Communicate product updates, priorities, and delivery progress clearly to stakeholders

Regulatory & Compliance Product Responsibilities

• Ensure all product features align with regulatory and Safer Gambling requirements, including self-exclusion, spend limits, affordability checks, and player protection measures
• Own and enhance KYC/AML onboarding and verification flows, ensuring compliance with Irish, UK, and other applicable regulatory frameworks
• Monitor regulatory developments across key jurisdictions and assess product impact, working with Compliance and Legal teams to prioritise required changes
• Monitor competitor analysis and industry trends in this space

Specialist Skills and Experience Required

• A sports enthusiast with preference of work experience in the Betting and Gaming industry, and an excellent understanding of its customers
• Experience of defining and delivering, customer (internal and external) facing Products
• Strong understanding of product discovery techniques and delivery frameworks
• Comfortable operating in a hands-on delivery role, managing both strategy and execution
• Highly data-driven, with the ability to use insights to inform decisions
• Excellent stakeholder management and communication skills
• Experience working within Agile development environments