Product Delivery Lead

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Own the end to end product strategy from inception and measure success, iterating where necessary to deliver intended outcomes.
• Lead the team of Product Owners and non tech roles across squads, deploying capacity across squads as needed.
• Set ambitious and clear product vision and communicate 'the story', product roadmap, vision and objectives effectively to key stakeholders and the team.
• Exercise strong decision making mandate from executive group to own product end to end.
• Lead continuous iteration of EPICs to ensure all items are clearly described and prioritised to achieve milestones.
• Ensure customer driven design considering user pain points and usability test results, while using market and industry knowledge to shape a well positioned product.

What you will need:

• Experience of successfully launched and scaled digital product to a mass market in a leading position, preferably within the Banking/Fintech space.
• Excellent leadership capability to influence a diverse group of stakeholders and drive strategic decision making.
• Experience of collaborating with Engineering teams.
• Excellent extended business intelligence skills.
• Strong problem solving skills to steer managers and teams to push the solution and progress.
• Strong knowledge of industry trends pain points to be able to create a high value product vision and user demands.
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

Our promise to you

• We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!