Product Administrator

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View more categories View less categories Sector Administration and Secretarial Role Administrator Contract Type Permanent Hours Full Time

Product Administrator

Associate

Location: Reading

Remote: Yes

Employment Type: Full Time, Permanent

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our vision is to create a vibrant workplace where differences are valued and talented individuals can thrive and reach their potential.

Our IT division is expanding, and we are seeking an organized and enthusiastic Product Administrator to join our dynamic team with options for remote or hybrid working. This role is suitable for someone with prior experience in a similar position or an interest in software and technology, capable of multitasking in a fast-paced environment.

XPS, a FTSE 250 company, combines expertise with advanced technology and analytics to serve over 1,400 pension schemes and their employers. We manage pensions for over one million members and offer advisory services across schemes of various sizes, including 88 with assets exceeding £1bn. We also support insurance companies in the life and bulk annuities sectors.

We value our people and promote an inclusive culture where everyone is respected and supported to grow. We aim to ensure all employees feel included, valued, and heard.

The Team

This role is part of the IT Development and Delivery team, which manages and maintains the core software used to deliver pension services. We develop in-house software tailored to our processes to gain a competitive edge, focusing on pragmatic solutions to real business needs.

The Role

As a Product Administrator, you will:

• Assist product owners with documentation creation and maintenance.
• Collaborate with the development team on release notes.
• Maintain and update product documentation and user guides.
• Manage content on product intranet pages.
• Coordinate with Marketing and Continuous Improvement teams.
• Support compliance with company policies and industry regulations.
• Handle customer inquiries related to product specifications.
• Assist with inventory management and tracking product availability.

Your Profile

Essential Criteria:

• Interest in software and technology.
• Strong organizational and communication skills, with the ability to create engaging content.
• Ability to multitask and work efficiently in a fast-paced environment.
• Keen attention to detail.
• Proficiency in Microsoft Office and data management tools.
• Experience in product administration or similar roles is advantageous.
• Ability to respond quickly and work under pressure is a plus.

What We Offer

Learn more about Life at XPS and Our People Approach.

Our benefits include:

• Competitive salary
• Participation in annual discretionary bonus scheme
• 25 days holiday plus options to buy or sell holiday
• Flexible bank holidays
• Pension scheme with matching contributions
• Healthcare cash plan
• Flexible Benefits Scheme supporting health, wellbeing, and lifestyle
• Life Assurance (4x basic salary)
• XPS Rewards discounts and savings
• Employee Assistance Programme
• Access to a digital GP service
• Paid volunteering days
• Staff referral scheme

Next Steps

If you believe XPS is the right place for your career, apply via the provided links. We consider all applicants and will respond promptly.

If you need adjustments during the recruitment process, please contact us by phone or email. We can provide materials in alternative formats or additional time for interviews or tests.

If you have questions or are not ready to apply, please email us by clicking here.

Candidate Requirements

• Right to Work confirmation
• DBS Disclosure check
• References covering five years
• Satisfactory credit check

We value diversity and strive for an inclusive workplace. We may close vacancies early and only accept CVs from candidates or our preferred suppliers.

If you do not hear from us within 28 days, please assume your application was unsuccessful.

Company

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