Probation Service Officer - Swansea Neath Port Talbot (Wales)

Helping to keep the public safe and giving people the chance to turn their lives around.

Overview

This role works with individuals on probation before and after sentence, supporting assessment, sentence implementation and offender management. You will provide case management support, produce reports and work closely with courts and agencies.

Responsibilities

• Assess and manage risks for offenders on probation.
• Support offenders with practical advice on housing, employment and personal development.
• Produce accurate reports and complete documentation on tight deadlines.
• Provide case management support and liaise with courts, agencies and other stakeholders.
• Maintain professional judgement using service procedures and practice directions.

Qualifications

• Personal qualities: empathy, patience, resilience, organisational skills.
• Good writing skills to produce clear and accurate reports.
• Experience working with people who have social or personal difficulties (preferred).
• No degree requirement, but personal qualities are a priority.

Pay and Progression

Starting salary of £26,475, with annual pay progression through the Competency Based Framework (CBF) and increases in line with Civil Service Pay guidance.

Benefits

• Annual leave: 25 days (35 days after 5 years of service) + public holidays.
• Local Government Pension Scheme (LGPS) via the Greater Manchester Pension Fund.
• Training and development opportunities.
• Hybrid working arrangements where business need allows.

Legal and Equality

This role requires the right to work in the UK, including meeting Nationality Rules. For more information, see