Principal Network Engineer

Role Purpose

The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support.

You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours.

As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business.

Key Accountabilities

Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet

Partner with System Engineering to design/plan new solutions, technology roadmaps and projects

Providing Level 3 technical expertise to resolve complex platform and customer experience issues

Design and build innovative monitoring and maintenance procedures for institutionalised operations

Drive engineering audits to ensure compliance to design considerations and golden parameters

Design continual service improvement measures for Network infrastructure management

Conduct engineering analysis to improve service efficiency for optimum use of Network resources

Lead complex engineering pilots and trials with customers

Oversee all major incidents RCA, customer reports and knowledge artefacts

Leverage and manage engineering labs for RCAs, new solutions, and new technology integration

Custodian of the Network Data Model and Network design authority

Grow team capabilities by providing leadership and mentoring for less experienced team members

Skills & Qualifications

Engineering Degree or equivalent with 10+ years of telecoms experience

3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators

5+ years of experience in running Network technology operations

Strong understanding of e2e satellite communications engineering - from RF chain to networking

Demonstrable leadership experience in managing technology partners and customers

Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment

Strong analytical, diagnostic and problem-solving skills

Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications

Strong competency to handle both strategic and operational topics

Strong cross-functional stakeholder management & result orientated account management skills.

Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape.

Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP,

iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless

About Our Client

Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring.

Benefits

• A Competitive Salary, pension scheme, and life assurance & private medical insurance
• A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets
• Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday
• Buy or sell up to 3 holiday days per annum
• Free access to the Employee Assistance Programme
• Enhanced Maternity Pay over and above the Statutory Maternity Pay
• Plus, a variety of excellent Employee Funded Benefits available to you
• Referral bonus payment up to £1,000 (payable upon completions of 3/6 months service)

To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.