Premium Support Specialist - English & French

Airbnb is seeking a Support Specialist, Premium Support, to deliver end-to-end bilingual English/French service to guests and hosts from Ireland. This remote, full-time role emphasizes empathy, problem-solving, and high-quality customer care across channels.

You will own complex cases, coordinate with internal teams, and adapt to a fast-paced, evolving environment while maintaining confidentiality and professionalism.