Premium Experience Manager

Want to accelerate your career? Electrify your potential as a Premium Experience Manager and join the fastest growing motorsport on the planet!

About Formula E:

Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability.

Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche, and Jaguar, we feature elite drivers and cutting-edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN3 EVO race car capable of 0-60mph in 1.82 seconds (0-100kph in 1.86s).

Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility.

Welcome to the home of Global Electric Street Racing. The Role:

Are you a creative visionary with the operational grit to design and deliver the world's most exclusive trackside hospitality? We are looking for a proactive, commercially-savvy and hands-on Premium Experience Manager to lead the conceptualisation and execution of Formula E's elite guest offerings, from the prestigious Emotion Club to bespoke VIP side events across our global calendar.

In this role, you are the architect of the guest journey. You aren't just managing a lounge; you are orchestrating a complex, multi-sensory environment that must feel both authentically local and quintessentially Formula E. You will bridge the gap between high-level brand strategy and on-the-ground logistics, managing diverse international suppliers, stringent multi-million-pound budgets and high-stakes timelines. If you have the eye for detail to spot a flaw in a venue layout and the commercial acumen to drive past margin thresholds, you will be the driving force behind our next world-class hospitality experience. This position is based at Formula E HQ in London and involves significant international travel to our race locations.

• Experience Design & Operational Excellence: As the lead for our premium assets, you will own the delivery of the Emotion Club, Race Suites and Electric Lounge. You will constantly strive to hone existing concepts and develop new exciting offerings, from curating sustainable, high-quality catering to managing digital client communications and event branding. You will ensure every guest journey is flawless, overseeing everything from way-finding and access routes to on-site production timelines.
• Commercial Management & Innovation: You will maintain a keen focus on the bottom line, providing financial reporting for costs and revenue while leading commercial conversations regarding pricing and cost structures. By staying ahead of market trends and reviewing post-event insights, you will work with senior leadership to shape the long-term strategy for our premium products, ensuring they remain innovative, localised and financially high-performing.
• Stakeholder Collaboration & Project Integration: You are the glue between our partners and our operations. You will negotiate and manage contracts with premium agencies, lead client meetings to explore bespoke requirements and collaborate cross-functionally with departments like security, technology and venue design. Your ability to integrate premium products into technical venue drawings and manage a diverse team of hosts and contractors is essential to a seamless race-day delivery.
• Governance & Compliance: You will take end-to-end administrative ownership of the premium experience, from raising POs and creating quotations to ensuring all hospitality structures comply with international accessibility requirements and safety standards. You will set the example for process improvement, ensuring all activity is planned and managed with absolute transparency and timeliness.

What we're looking for in you:

• The Premium Expert: You have a strong background in delivering high-end experiences within sport, music, or entertainment. You understand the unique logistics of pop-up event sites and large-scale international venues and you have a proven track record of managing large budgets and complex supplier contracts.
• The Creative Architect: You possess exceptional planning skills and a creative mind. You are comfortable using digital tools to create design concepts that integrate seamlessly with venue structures and you have the IT fluency to quickly adapt to new project management technologies.
• The Resilient Lead: You are a proactive go-getter who thrives under the pressure of live events. You are a clear, honest communicator with the emotional dexterity to lead a team through the intensity of a race build. You are accountable, willing to learn, and ready to embrace the international travel required to deliver excellence in every host city.

What's in it for you:

At Formula E, we offer a range of benefits and perks to enable you to make an impact in your role and to support your wellbeing and professional growth. Check out our benefits found here!

This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office

Application Process

Think you've got what it takes to join our race to the future?

The closing date for this role is 30th January, however if we receive a high volume of applications we may close it early.

At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world - together. We will provide equal opportunities regardless of an individuals' protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives.

Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone.

We'll see you at the starting line!

VAMOS!

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