Pre-operative Receptionist & Administrator St George's University Hospitals NHS Foundation Trust

Pre-operative Receptionist & Administrator

St George's University Hospitals NHS Foundation Trust, Tooting, SW17 0QT

Salary: £31,554 - £33,270 Per annum (inner London HCAS)

Contract: Full-time, 6 months (June 2026 - December 2026) - closing date 14 Jul 2026

Key Responsibilities

• Greet and welcome visitors to the Pre-Operative Assessment Department in a professional and courteous manner, ensuring access is limited to authorised individuals only.
• Serve as the first point of contact for all enquiries, directing queries and tasks to the appropriate team members as required.
• Accurately enter and update patient and departmental information using relevant computer systems.
• Schedule and confirm patient appointments ahead of planned surgical procedures.
• Manage appointment changes, including rescheduling patients as needed in line with service requirements.
• Communicate routine information clearly and effectively, both verbally and in writing, with patients, staff and other internal or external stakeholders.