Platform Solutions Director (Loyalty)

Overview

How You'll Make an ImpactJoin our high-performingSolution Strategy team at Epsilonas aDirector, Solution Strategy & Sales, where you'll be at the forefront of solutioning and positioning innovative marketing solutions that drive measurable business outcomes for our clients. This strategic leadership role will focus on delivering high-impact solution strategies that grow acquisition, increase customer retention, and boost lifetime value-ensuring our clients win and keep their best customers.Our Team's Mission: Accelerating sales by effectively marrying client needs with Epsilon solutions - translating & defining the need, architecting a vision and bringing the vision to life in a way that demonstrates client value and differentiates Epsilon.This role requires a blend of analytical thinking, market insight, solution design, product knowledge and executive communication. You'll lead the strategic positioning of our offerings across key pursuits, bringing together the right blend of pricing, go-to-market planning, and consultative storytelling to close deals and shape long-term client success.What You'll Achieve

• Drive Strategic Growth: Partner with Sales, Product, and Client teams to create differentiated solutions that align to client objectives and drive revenue, acquisition, and retention.
• Pricing & Commercial Strategy Leadership: Own or oversee strategic pricing decisions, ensuring that our solutions are packaged and positioned for maximum value and ROI.
• Go-to-Market Strategy: Shape and refine go-to-market plans across verticals and key accounts, influencing solution design and storytelling that resonate with C-level stakeholders as well as day to day users of our solutions.
• Pursuit Excellence: Maximize success in high-value opportunities by ensuring Epsilon consistently puts its "best foot forward" in RFPs, pitches, and proposal processes.
• Resource Optimization: Align cross-functional teams and assets to the most strategic opportunities, ensuring high-impact resource application and efficient scaling.
• Knowledge Sharing: Foster a insight lead sales process by capturing and scaling strategic sales insights, win themes, why buy principles, and competitive differentiators across the organization.

Who You Are

• What you'll bring with you (required skills):
  • 6-8+ years in a strategic solutioning, consulting, or marketing technology role with a strong commercial lens.
  • Proven experience leading go-to-market strategies, pricing initiatives, and solution development in data-driven marketing or technology environments.
  • Strong understanding of customer lifecycle strategies-especially as they relate to acquisition, engagement, retention, and customer value.
  • Demonstrated success in complex consultative sales cycles or enterprise-level solution selling.
  • Exceptional communication, storytelling, and executive presence-comfortable advising both internal stakeholders and senior-level clients.
  • Background in database marketing, identity management, CRM, loyalty, and/or digital media is strongly preferred.
  • Ability to thrive in high-stakes, fast-paced environments, managing multiple strategic initiatives simultaneously.
• Why you might stand out from other talent (nice-to-have/bonus points!):
  • Experience leading RFP responses as a strategic lead or SME.
  • Experience doing product/solution demos
  • Comfort with AdTech/Martech stack elements, such as:
    • Business Intelligence & Analytics Platforms
    • Identity Resolution & Customer Data Platforms (CDPs)
    • Campaign Execution Tools (Email, SMS, Mobile, Social)
    • Loyalty Product
  • Experience in a matrixed organization or agency/consultancy environment.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.