Pickup Service & Customer Support Specialist

DPD Group is seeking a reliable Pickup Service Delivery Agent to join the busy Customer Services function at our Stoke-on-Trent location. You will ensure right-first-time resolutions, handle customer queries, and support the pickup shop network and depots with punctual, friendly service.

Ideal candidates will combine administrative experience with strong communication skills, and the ability to work independently while maintaining a calm, professional approach in a fast-paced environment.