PES Engineer
Posted 2 days 20 hours ago by Zitko Group Ltd
Permanent
Full Time
Other
London, United Kingdom
Job Description
- Hybrid, home / site / office occasionally
- 24 days annual leave plus bank holidays
- Rewards and healthcare package.
- Company pension
- Ongoing training and development
Our client is hiring a Professional Services Engineer (PSE) to support technical tasks like system upgrades, migrations, and remote support. The PSE will assist the Professional Services Manager in managing our Technical Helpdesk and ensure smooth operations during absences. This role involves overseeing technical projects, providing ongoing client support, and handling escalated issues.
Key Responsibilities:
- Support the PSM in implementing new processes for the Professional Services Team.
- Manage technical work like system migrations, upgrades, and remote support.
- Develop project plans, coordinate with teams, and mitigate risks.
- Customize solutions to fit client needs, including scripting and software development.
- Act as a point of escalation for complex technical issues.
- Provide technical support for commercial and aftercare teams.
- Can-do attitude, strong organizational skills, and excellent communication.
- Knowledge of security products, SQL, networks, SaaS, and Windows troubleshooting.
- Experience with MS Office and Structured Cabling Systems.
- Must be able to upgrade systems, troubleshoot to a good level and migrate systems.
- Certifications: Lenel ideally and any of the following - Genetec, Gallagher, CCURE 9000, MCSE, CCNA
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Regional Operations Manager - South London/Surrey/Kent Salary : c£50,000 + Car or allowance (£6,600) + bonus (up to 10%) Join a well-established leader in the fire
Work With One of the Industry's Best-Known Security Integrators We're representing one of the UK's most trusted names in electronic security integration. Known for delivering
Join a Trusted, Family-Run Security Integrator with Big Ambitions We're recruiting on behalf of a well-established, family-owned enterprise-level security systems integrator
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Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are
Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security
Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT
Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic -
Job Title: Senior Security Engineer Location: Brentford HQ - Travel to Central London, South Coast and Bristol (South/West of the UK) Salary: £40,000 to £50,000 D.O.E Reports to:
Regional Operations Manager - South London/Surrey/Kent Salary : c£50,000 + Car or allowance (£6,600) + bonus (up to 10%) Join a well-established leader in the fire
Work With One of the Industry's Best-Known Security Integrators We're representing one of the UK's most trusted names in electronic security integration. Known for delivering
Join a Trusted, Family-Run Security Integrator with Big Ambitions We're recruiting on behalf of a well-established, family-owned enterprise-level security systems integrator
Project Manager - Security Systems Package Home-based within 2.5hrs of Central London £50K - £56K basic Company car (Tesla) or Allowance Sales-related commission
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Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security
Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT
Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic -
Job Title: Senior Security Engineer Location: Brentford HQ - Travel to Central London, South Coast and Bristol (South/West of the UK) Salary: £40,000 to £50,000 D.O.E Reports to:
Some of the 709 testimonials about our team
Arman (Candidate)
12/04/25
Great work and amazing support from first day.
Arman (Candidate)
12/04/25
Oliver did a wonderful job in the process always keeping me informed and answering any questions I had. He always maintains a very positive attitude and is enjoyable to work with.
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11/04/25
The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking.
Nick (Candidate)
31/05/25
Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job I'm grateful
Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs.
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23/05/25
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22/05/25
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22/05/25
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20/05/25
Helen is one of the best recruiters out there. Goes out of her way to ensure everything is running smoothly for the contractors.
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17/05/25
Lee was excellent and very supportive pre and post interview!
I'm incredibly grateful to Steve for helping me land my current role. His professionalism, clear communication, and genuine support throughout the process made a huge difference. He understood exactly what I was looking for and connected me with a great opportunity. Highly recommend working with him.
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