Personal Injury Claims Handler - 2 days only in Dublin

Personal Injury Claims Handler - 2 days only in Dublin

Location: Dublin

Type: Permanent

Category: Insurance

The company is continuing its rapid expansion - 122% growth in the last two years - and is now strengthening its Injury Claims team with experienced, motivated professionals who want to be part of a high performing, well structured environment.

As a Personal Injury Claims Handler, you will manage a full portfolio of motor injury claims, ranging from moderate to complex. This is a proactive, investigative role where you'll take ownership of files, drive decisions, and work closely with multiple stakeholders to bring cases to resolution.

What you'll be doing

• End to end management of personal injury claims from first notification to settlement
• Proactive investigation - reviewing evidence, researching claim details, and contacting relevant parties
• Acting as the point of contact between customers, solicitors, medical experts, and the IRB
• Assessing liability, indemnity, and quantum with strong technical judgement
• Maintaining accurate reserves and meeting diary deadlines
• Working collaboratively with senior technical leads and contributing to continuous improvement

What we're looking for

• 3+ years' experience handling Personal Injury motor claims
• CIP qualified and compliant with MCC
• Strong technical understanding of indemnity, liability, and quantum evaluation
• Confident communicator with the ability to negotiate and manage multiple stakeholders
• Organised, proactive, and comfortable managing a busy portfolio
• Someone who thrives in a structured, supportive, high performance environment

Benefits & culture

• 25 days annual leave
• Pension: 2% matched up to 5%
• Study support: 1-2 days study leave per exam
• Professional membership + exam fees fully covered
• Opportunities to work on high calibre claims and gain litigation exposure
• Continuous training, mentorship, and real career progression
• A company focused on structure, performance, and equipping teams properly
• Hybrid model with strong WFH flexibility once trained
• A culture that values balance - no unnecessary office days, just the right environment