Personal Assistant to Associate Director of Operations, Rehab Care Hub

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Personal Assistant to Associate Director of Operations, Rehab Care Hub NHS AfC: Band 4

Main area Personal Assistant to Associate Director of Operations Rehabilitation Care Hub, Specialist Network Grade NHS AfC: Band 4 Contract 6 months (Fixed term: 6 months) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 311-F864-25-D

Site Heathfield House Town Stockport Salary £28,392 - £31,157 per annum, pro rata Salary period Yearly Closing 08/09/:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our

Exciting opportunity to work in the Enhanced Recovery Services Care Hub (formerly Rehabilitation & High Support) part of the Specialist Network.

The post-holder will provide comprehensive personal assistant support to the Associate Director of Operations. They should be flexible and use own initiative to plan their workload, dependent upon the priorities and requirements at the time.

The Post-Holder will require excellent organisation skills be efficient, and able to use initiative, have a consistently high professional approach and high measure of independent judgement, including sensitivity, discretion and confidentiality.

The Post-Holder will be required to be flexible and willing to increase own professional skills and development.

The role is challenging and fast-paced with competing priorities requiring excellent administration and communication skills both verbal and written when dealing with all levels of staff, managers, and service users within and outside of the Trust.

The service provides inpatient care for males and females aged 18+ to 65 years of age in step-down, recovery and PICU inpatient units across the footprint of Oldham, Rochdale, Tameside and Stockport. Some units are based on hospital sites and some are standalone units.

Main duties of the job Management and Communication

• Manage the AD's workload ensuring all urgent/sensitive issues are dealt with timely.
• Handle queries/information requests.
• Act as main point of contact for internal/external contacts.
• Handle/Communicate complex/sensitive information internally/externally.
• Liaise with AD re priorities, adjusting diary and workload accordingly.
• Ensure documents/actions for meetings are prepared on time.
• Maintain efficient/accessible systems to track responses/queries.

Communication Management

• Deal with all communications timely.
• Monitor emails daily; flagging tasks to AD, and archiving.

Diary Management

• Manage AD's diary efficiently and effectively. Arrange internal/external meetings/conferences/seminars/training courses. Make Travel/Accommodation/Room/Catering Bookings
• Ensure cover arrangements are in place in AD's absence.

Administration

• Prepare draft agendas, collate information, distribute paperwork, track actions and take minutes as required.
• Prepare presentations, reports and briefing papers using varied formats.
• Organise/maintain efficient electronic filing systems, including recording, sorting, archiving documents in accordance with Trust Policy.
• Order stock/non-stock items as required.
• Undertake training in new technology and participation in personal development and implementation of new skills/systems.
• Perform routine tasks for members of the Senior Management Team as requested.

Working for our organisation

The Enhanced Recovery Service (RHS) covers Oldham, Rochdale, Tameside and Stockport.

We provide Inpatient beds for Males and Females aged 18 to 65 years of age. Services include Low Secure Recovery, Step-down, and Male and Female PICU beds. Some on hospital sites and some are standalone units.

Detailed job description and main responsibilities

Please note essential criteria of the person specification to aid in your application.

Person specification Education / Qualifications

• RSA 2 or equivalent typing skills
• NVQ 3 in business administration or equivalent in training or experience
• Shorthand

Experience

• Previous experience in a senior administrative position
• Experience of producing high quality documents within corporate identity standards
• Competent in Minute Taking
• Knowledge of working within a large complex organisation

Knowledge

• Sound knowledge of word processing packages including Word, Excel, PowerPoint, Outlook (email)
• Awareness of the structure of the NHS.

Skills and Abilities

• Good communication skills to maintain effective relationships with managers and staff
• Ability to construct memos and letters from notes provided, by word of mouth, and from digital dictation
• Advanced keyboard skills
• Ability to demonstrate a high level of oral, written and presentation skills in dealing with external agencies and Trust staff at all levels
• Ability to improve operational effectiveness by using own initiative to meet departmental needs
• Planning and organisational skills to prioritise and manage own workload without any direct supervision, and working to tight deadlines whilst maintaining accuracy
• Ability to be assertive, reliable and focused and have a commitment to own personal and professional development
• Flexibility and adaptabilit
• Ability to maintain utmost confidentiality
• Ability to deal effectively with service users, according them respect and dignity at all times
• Ability to work under pressure whilst paying attention to detail.
• Ability to work independently and as part of a team
• Professional attitude

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Name Johanna Baylis Job title Administration Manager Rehab Care Hub Email address Telephone number

If you have problems applying, contact

Address Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone