Personal Assistant

Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP

Job title Personal Assistant Ref 44596 Division Strategic Water Resources Location Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP Contract type Permanent Full/Part-time Full-time Salary Salary between £45,000 and £50,000 per annum, depending on experience Job grade A Closing date 23/04/2026

Thames Water is recruiting for a Personal Assistant to join a busy team and look after 2 Directors.

The Personal Assistant (PA) to Directors provides proactive, organised, and professional administrative support to a group of senior leaders across the organisation. This role exists to ensure day to day operations for the Directors run efficiently and smoothly, by managing diaries, coordinating meetings and logistics, handling correspondence, and supporting general administrative tasks. Acting as a reliable first point of contact and a representative of the Directors, the PA plays an important part in ensuring timely communication and coordination across departments.

What you'll be doing as a Personal Assistant

• Schedule and coordinate meetings, appointments, and events across teams; manage diary conflicts and plan time effectively.
• Support inbox management; flag priorities and ensure prompt communication between Directors and stakeholders.
• Book travel, accommodation, and transport as required, process expenses promptly and in line with company policy.
• Prepare agendas, coordinate meeting logistics, and take accurate notes; follow up on key action items as required.
• Welcome visitors professionally and courteously; arrange hospitality and meeting room set up where needed.
• Liaise with HR and candidates to schedule interviews, support onboarding activities and induction coordination.
• Help organise team events, internal meetings, or occasional off site activities and social functions.
• Handle sensitive information with care and always act with discretion.
• Provide holiday/sickness cover for other PAs where needed; work collaboratively with EAs/PAs and the wider support team.
• Management of Camelford Office work areas, potential expansion of working space and provision of office supplies as required.

Location

Hybrid from our London Office, Camelford House - Vauxhall.

Salary

This position pays a salary between £45,000 and £50,000 per annum, depending on experience.

To thrive in this role, the essential criteria are:

• Previous PA/Office manager experience - supporting multiple senior leaders or teams.
• Diary Management - Confidently coordinating diaries and meetings, both virtually and in person.
• Communication Skills - Strong written and verbal communication; ability to engage with all levels.
• Organisation & Time Management - Ability to manage multiple tasks and priorities with minimal supervision.
• Team Collaboration - Works well with others and supports colleagues when required.
• Attention to Detail - Demonstrates accuracy and consistency in written and administrative work.
• Discretion & Professionalism - Trusted to handle sensitive or confidential information appropriately.
• Microsoft Office Suite - Proficient in Outlook, Word, PowerPoint, Excel, and Teams.

Extra qualities that would be a great fit for our team

• Experience Supporting Multiple Leaders - Used to juggling competing priorities across multiple diaries.
• Event Management - Experience coordinating off sites or internal senior events.
• Minute Taking - Comfortable capturing informal meeting notes or summaries.

What's in it for you?

• Competitive salary of between £45,000 and £50,000 per annum, depending on experience.
• Generous Pension Scheme through AON.
• 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
• Access to benefits that support health, wellbeing, finances, and more, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance.
• Performance related pay plan directly linked to company performance measures and targets.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.