Performance and Insight Analyst

Notting Hill Genesis, one of London's largest housing associations, is seeking a Performance and Insight Analyst to join our thriving team.As the Performance & InsightAnalyst, you will drive data excellence across NHG, transforming complex datasets into actionable insights that enhance resident experiences and operational efficiency.The role is an integral part of developing an insight offer and delivering more sophisticated analysis.Delivering data products which ultimately support operational colleagues to deliver better services for our residents.

How you'll make a difference
Robust performance information will support better management of services. Improved data literacy internally will ensure an improved response to residents.

How you'll do it

• Delivery of robust performance information to the Executive Board and Group Board.
• Provision of accurate data to the Regulator and external agencies.
• Insight and analysis and data literacy support
• Support the delivery and reviews of NHG's performance management framework, including assurance over the quality and the integrity of the information being reported
• Work to deliver the annual review of NHG's key performance indications (KPIs)
• Provide consultancy style advice and assurance to the business on best practice around performance reporting, designing metrics, interpreting data and data literacy.
• Lead on conversations with internal stakeholders, providing constructive challenge
• Proactively highlight and manage risks related to performance and regulatory reporting.
• Work to produce accurate and timely data for the annual Statistical Data Return (SDR), maintaining a knowledge of relevant data sources.
• Design and deliver engaging data products, including dashboards and visualisations, that support colleagues to derive insights and improve performance.
• Provide complex analysis, insights, forecasts and predictions that support improvements for our residents, homes and places.
• Support data literacy maturity at NHG, set up of surveys, liaise with IT trainers to build relevant training, monitor take up, discuss with the business on needs and requirements.
• Build a data skills proficiency framework and skills assessment. Run pilot projects,

The ideal candidate

We believe great service starts with great people, and we arecommitted to recruiting and developing passionate,enthusiastic, and talented individuals who can add value to our thriving organisation.

We're seeking a Performance & InsightAnalyst who combines analytical rigor with exceptional communication skills. You'll bring:

• experience using Power BI, with the ability to create impactful dashboards and visualisations.
• Advanceddata analysis skills, including the ability to interpret complex data, provide insights, and support decision-making.
• Proficient in Excel; confident using digital tools and systems for reporting and analysis.
• Good understanding ofperformance frameworks, KPIs, and regulatory reporting requirements (e.g., SDR).
• Confident communicator, able topresent findings clearly, influence stakeholders, and provide constructive challenge.
• Strongcustomer service approach, with the ability to work collaboratively and respond to internal needs effectively.
• Knowledge of the housing sector and its regulatory environment is highly desirable

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence.If not already qualified, there may be an expectation to study towards a professional qualification.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation.You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:

We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

Step 1: If you are interested, please send your application now! Closing date is 25 August 2025

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview

Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

• Salary £45,013 - £50,014 per annum for 35 hours per week.
• Frequency Annual
• Job Reference nhg/TP/39225/1586
• Contract Type Secondment
• Contract Details 1 x 18 month fixed term contract and 1 x 6 month fixed term contract