People Hub Manager - HR Operations Leader (Hybrid)

The Financial Ombudsman Service in London Docklands is seeking a HR Shared Services Manager to lead the People Hub within a permanent hybrid role. You will ensure the employee lifecycle runs smoothly, SLAs are met, and customer experience is outstanding.

You will drive continuous improvement, work with HR partners, and manage workloads and performance while developing a high-performing team in a flexible, collaborative environment.