People Assistant (T&D)

People Assistant (T&D)

Department: Business Services - Human Resources

Employment Type: Fixed Term Contract

Location: Bristol

Description

DAC Beachcroft is an international law firm with a strong reputation for delivering high-quality legal and advisory services. Our People team plays a crucial role in supporting the firm's performance, ensuring colleagues have a consistent, well managed, and positive experience across all people processes.

We are looking for a People Assistant to join our established People Support team. This is a key entry level role within a collaborative shared service environment, providing high-quality administrative and customer focused support across the firm. As the first point of contact for many People queries, you will play an important role in shaping the colleague experience.

This role offers a strong foundation for a career in HR, Talent or Learning & Development within a professional services environment. You'll gain exposure to a wide range of People processes, support firm wide development activity, and contribute to continuous improvement initiatives.

You'll be joining a well established team that values accuracy, responsiveness and collaboration, with opportunities to get involved in projects, develop your skills and build your career within DAC Beachcroft.

Key Responsibilities People Support & Query Management

• Act as a first point of contact for People queries via email, phone and ticketing systems
• Provide timely, accurate and customer focused responses to colleagues and managers
• Work collaboratively within the People Support team to manage and resolve queries efficiently

Learning & Development Administration

• Coordinate administrative support for development events and learning interventions, including:
  • Communications and promotion of learning activities
  • Room booking and set up
  • Preparation and distribution of learning materials
  • Managing invitations, reminders and joining instructions
• Liaise with third party providers to support delivery of learning events, including online hosting support
• Support the evaluation and feedback process for all learning activity
• Process budgets in line with approved spend

Learning Systems Administration

• Maintain the learning management system, including:
  • Adding new courses and events
  • Updating attendance records
  • Managing resources and content
• Manage enquiries through shared inboxes
• Identify opportunities to enhance processes and improve the learner experience

Project & Team Support

• Provide administrative support to Talent & Development and wider People initiatives, including:
  • Early Talent programmes and events
  • DAC Beachcroft talent initiatives
• Support general HR administration across the People function as required

Firm-wide Responsibilities

• Work with an understanding of DAC Beachcroft's international structure, operating as one firm
• Act in the best interests of the firm at all times, maintaining professionalism internally and externally
• Operate effectively in a regulated environment, with a strong focus on confidentiality, risk and data security
• Build effective working relationships and contribute positively to team and firm objectives

Skills, Knowledge and Expertise Core Requirements

• Previous experience in a People, Recruitment or Learning & Development administration role (preferred but not essential)
• Experience working in a team based, service delivery environment
• Strong customer service skills, with a focus on responsiveness and quality
• Excellent attention to detail and accuracy
• Confident written and verbal communication skills
• Strong organisational skills, with the ability to manage multiple priorities

Technical & Professional Skills

• Good IT literacy, particularly in Microsoft Outlook, Excel and Word
• Experience using HR, recruitment or learning systems is advantageous
• Ability to work both independently and as part of a team
• Flexible and proactive approach, with a strong sense of ownership

Development & Qualifications

• CIPD qualification (or working towards) is desirable

Additional Information

As a Disability Confident Scheme employer, we're committed to providing an inclusive and accessible recruitment process. If you need any reasonable adjustments at any stage (including the application, assessment or interview process), please contact in confidence with the vacancy reference in the subject line, and we'll be happy to help.