People & Culture (P&C) Operations Coordinator (9-month fixed-term contract)

People & Culture (P&C) Operations Coordinator (6-month fixed-term contract)

Department: Core - People & Culture

Employment Type: Fixed Term - Full Time

Location: Oxford, UK

Description

We are looking for a highly organised, detail-focused P&C Operations Coordinator to join our team on a 6-month fixed-term contract.

This is a busy, hands on role providing accurate and efficient administrative support across the employee lifecycle, from onboarding through to changes during employment and off-boarding. The remit covers our two largest offices, Oxford and Berlin with over 500 employees, so the role is central to helping ensure P&C processes run smoothly, consistently and on time.

This role would suit someone who enjoys structured, process-driven work, takes pride in getting the detail right, and can manage a busy and varied workload with accuracy and consistency. We are looking for someone who is dependable, responsive and proactive, with a strong track record of following tasks through, maintaining accurate records, and making sure nothing is overlooked.

You will work closely with colleagues across the wider People & Culture team, as well as line managers and employees, providing a high standard of support and service. This is a strong opportunity for someone who wants to build solid experience across core P&C operations in a global business.

Key Responsibilities

• Administer onboarding activity for new joiners, acting as a key point of contact and helping ensure a smooth and well organised start
• Prepare employment paperwork, including contracts, background checks and right to work documentation
• Set up and maintain accurate employee records on the P&C system, including joiners, internal changes, personal detail updates and contract amendments
• Create and maintain employee files and support the scheduling of key meetings such as introductions and probation reviews
• Work with line managers to help coordinate induction activity and mandatory learning requirements
• Coordinate and track core employee lifecycle processes, including onboarding, off-boarding, absence administration, probation review outcomes and benefits administration
• Manage and respond to employee and manager queries through the P&C ticketing system, ensuring timely, accurate and professional support
• Support visa administration by maintaining accurate records and helping ensure processes are followed correctly
• Maintain internal trackers and records to ensure P&C data is complete, up to date and reliable
• Support the creation and upkeep of process guides and local operating instructions for P&C processes
• Provide day to day administrative support to help ensure P&C operations are delivered accurately, consistently and to a high standard

What we are looking for

We are looking for someone who is bright, organised and dependable, and who is comfortable working in a role where accuracy, process discipline and follow through really matter.

Essential

• Previous experience in an HR, People Operations or similarly administrative role
• Experience using HR systems, with SAP SuccessFactors experience advantageous, and a strong track record of maintaining accurate employee records
• Strong working knowledge of Microsoft Office, including Word, Excel and Outlook
• Fluent written and spoken English
• Strong attention to detail and a high level of accuracy
• Well organised, with the ability to manage multiple tasks and deadlines effectively
• Able to work at pace while maintaining quality and consistency
• Professional, discreet and trustworthy when handling confidential information

We think this role will suit someone who

• Enjoys structured, process-led work
• Is naturally organised and methodical
• Takes pride in getting things right
• Is proactive about following up, spotting gaps and keeping things moving
• Is reliable and responsive, without needing close supervision day to day
• Is comfortable working as part of a collaborative team in a busy environment

What we offer

Some of the benefits we include are:

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle to work Scheme
• Flu Jabs

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.