People Advisor

People Advisor

Department: People

Employment Type: Permanent - Full Time

Location: Shoreditch, London

Reporting To: Claudia Natullo

Compensation: £35,000 - £40,000 / year

Description

We're more than just a nursery group. We're the UK's most innovative early-years education provider.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We're proudly making our dream a reality - and we want you to be a part of it!

Our Support Office is the engine that keeps N Family Club running smoothly - from operations and finance to people, marketing, and strategy. We're a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you're a seasoned expert or early in your career, you'll be empowered to grow, contribute ideas, and make an impact every day.

What you'll be doing

Advising & Empowerment

• Trusted ER Partner: Act as the first point of contact for employee relations (ER), building strong relationships with Regional Directors and Nursery Managers.
• Manager Coaching: Upskill and coach managers to confidently handle absence, performance, probations, and grievances.
• Capability Building: Create practical toolkits, templates, and training to enable manager self-service and address knowledge gaps.
• Team Support: Guide new managers through onboarding and support People Assistants with administrative process delivery.

Experience & Engagement

• Training & Engagement: Deliver engaging training sessions and attend regional meetings to reinforce policy consistency.
• Wellbeing Champion: Advise on Occupational Health and mental health support, helping managers spot and act on wellbeing concerns early.
• Culture & Inclusion: Drive initiatives that boost retention, promote inclusive practices, and evolve the overall employee experience.
• Operational Excellence & Compliance
• Pragmatic Compliance: Provide timely, up-to-date legal advice (including upcoming Employment Rights Act updates) to minimize risk.
• Policy & Change Management: Maintain compliant people policies and support organizational change like restructures or redundancies.
• HRIS Superuser: Act as the platform expert for HiBob, driving data integrity, regular audits, and system process improvements.
• Safeguarding: Ensure all people operations are executed fairly and strictly align with safeguarding and H&S regulations.

Collaboration & Continuous Improvement

• Cross-Functional Collaboration: Partner with the wider People team to simplify processes, enhance automation, and future-proof HR services.
• Data-Driven Insights: Use data and feedback to spot trends, recommend policy updates, and constructively challenge decisions.
• Value Ambassador: Role model company values and champion a "hassle-free" employee experience.

You should have

• Proven experience as an HR generalist or People Advisor, with a strong and demonstrable focus on employment relations -ideally in a multi-site organisation.
• Experience advising on the full range of ER cases including disciplinaries, grievances, performance, absence, flexible working, and probation.
• Experience implementing, configuring, or acting as a superuser on HRIS or case management systems. HiBob experience is a bonus but not essential.
• Experience delivering training or coaching to managers on people processes and ER matters.
• Experience working within, or passion for, the early years, education, or care sector.

Please note, this is a hybrid role working 2 days per week at our Support Office in Shoreditch, London.

The N Advantage

• Competitive salary up to £40,000 per annum, based on experience and dedication
• Flexible hybrid working model for work-life balance
• Up to 35 days holiday - including a personal 'Me' day and Christmas closure
• £100 annual learning fund, plus access to in-house development opportunities
• Enhanced family leave for parents, carers, and more
• 40% childcare discount, plus 6 emergency days annually

And that's not all!

• 5-year loyalty bonus - around-the-world trip + 2 bonus weeks off
• 10-year loyalty bonus - 'Out of this world' experience + 2 extra weeks off
• Referral bonus - earn up to £1,000 per successful hire
• Amazing discounts - save on groceries, shopping, fitness and more
• Travel support - season ticket loans and cycle-to-work scheme
• Socials & wellbeing - annual parties, team events, gym discounts, and online fitness